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RWL228 How To Overcome Isolation and Succeed Remotely w/ Dipesh Pattni Founder, GravitasQ

FROM THE ARCHIVE: This replay focuses on my conversation with Dipesh Patni, Founder of GravitasQ. Dipesh shares his journey from a high-flying sales career to mastering SEO, revealing the challenges and skills required to stand out in a competitive industry. This episode gives practical advice for anyone looking for personal and business growth within digital marketing while maintaining productivity and mental well-being.

Learn from Dipesh’s personal experiences, including his pivotal career change, which was motivated by a desire to spend more time with his daughter. We talk about the realities of starting a business, facing uncertainties, and leveraging networks to succeed. Dipesh’s candid discussion on balancing professional aspirations with family life offers lessons for budding entrepreneurs and experienced professionals alike.

We also address the often-overlooked challenges of working from home, including isolation and its impact on mental health. Dipesh provides strategies for creating a productive home work environment and staying connected with your team.

Looking for Remote Work?

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Remote Work in Digital Marketing

Alex Wilson-Campbell
0:00

Hello

everybody
.

It's

Alex

from

the

Remote

Work

Life

podcast

and

I'm

here

with

Dipesh

Patni
.

Dipesh

Patni

is

somebody

I've

known

for

a

number

of

years

and

he's

had

an

influence

in

my

career
.

We'll

talk

a

little

bit

about

that

in

a

little

while
.

But

Dipesh

is

the

founder

of

GravitasQ
.

Having

spent

many

years

in

digital

marketing

for

a

top

agency

called

PhD
,

he's

now

a

digital

marketing

consultant
.

He's

gone

from

actually

managing

a

team

of

70
,

I

believe

it

is

to

now

setting

up

his

own

consultancy

which

deals

with

helping

digital

marketing

agencies

as

well

as

client-side

work

as

well
,

and

I'm

going

to

get

a

deep

press

to

talk

a

little

bit

more

about

that

in

a

little

while
.

But

deepesh

is

also

a

partner

with

help

for

addiction
.

Alex Wilson-Campbell
0:56

So

this

is

something

that

as

well

might

interest

you

as

well
,

and

I

think

this

particular

podcast

will

interest

you
.

If

you

there's

a

couple

of

things

actually

um
,

if

you've
,

if

you've

transferred

from
,

if

you've

transferred

or

want

to

transfer

from

a

digital

marketing

scenario

co-located

scenario

to

a

remote

scenario
.

As

well

as

that
,

if

you

are

struggling

as

well

with

working

from

home
,

being

isolated
.

So

those

are

two

areas

that

we're

going

to

cover

in

today's

show
.

So

I

just

want

to

really

say

thank

you
,

dipesh
,

to

you

for

joining

us

today
.

Thank

you

so

much
.

Dipesh Pattni
1:33

No

problem

at

all
.

Alex Wilson-Campbell
1:34

Hey
.

Dipesh Pattni
1:35

Alex
,

thanks

for

having

me

on

as

well
.

Appreciate

taking

the

time
.

Alex Wilson-Campbell
1:39

No

problem
,

no

problem
.

What

I

want

to

find

out
,

what

I

want

you

to

tell

the

audience
,

first

and

foremost
,

dps
,

we

want

a

bit

of

a

backstory

about

you
.

How

did

you

come

to

be

becoming

a

consultant
,

working

from

home
,

having

you

know

um
,

built

your

way

up

through

mainly

seo
,

digital

marketing
?

Dipesh Pattni
2:00

just

tell

us

your

backstory

yeah
,

sure
,

sure
,

so
,

so

actually

like
,

so

I

think
,

a

large

proportion

of

my

career

was

working

at

PhD

and

you

know

that

was

approximately

nine

years
.

Dipesh Pattni
2:14

Before

I

actually

went

into

that
,

I

was

in

sales

and

I

actually

enjoyed

being

in

sales
.

It

was

exciting
,

sales

was

exciting

and

I

was

exciting

and

I

loved

going

in

for

the

sale

and

closing

deals

down

and

stuff
.

But

then

I

kind

of

got

to

a

point

where

I

was

like
,

well
,

I've

got

all

these

IT

skills
,

I

love

the

whole

marketing

aspect

of

things
,

so

I

want

to

be

a
.

So

I

want

to

find

myself
,

put

myself

in

a

position

where

I'm

a

full

on

expert

at

something

and

not

just

detailed
.

And

that

kind

of

led

me

down

a

path

which

actually

initially

didn't

work

out

really

well
,

because

I

was

trying

to

get

an

SEO

job
.

I'd

heard

of

SEO

from

university

and

things

like

that
,

and

do

you

know

what
?

Nobody

would

hire

me

for

an

SEO

job
.

So
,

yeah
,

with

no

experience

you

know
,

it's

that

whole

chicken

and

egg

thing

you

don't

have

any

experience
,

so

we

don't

think

that

you

know

you're

the

right

person

for

the

job
.

Okay
,

fine
,

great
.

So

what

I

ended

up

doing

was

learning

SEO

from

searching

on

Google

and

that

led

me

on

to

setting

up

my

own

you

know

small

SEO

outfit
.

Anyways
,

I

don't

want

to

spend

too

much

time

on

that

because
,

to

be

honest
,

it

was

a

terrible
.

It

worked

out

terribly
.

I

took

on

a

few

clients
.

I

was

having

problems

getting

money

from

clients

and

things

like

that
.

Seo

was

in

very

early

days

then

and

a

lot

of

people

still

weren't

like

you

know
,

it

wasn
,

it

wasn't

a

thing

to

do

yet

on

the

internet
.

So

what

happened

was

that

kind

of
.

Dipesh Pattni
3:49

I

did

do

some

freelancing

projects

and

PhD

in

freelancer

and

I

initially

went

to

interview

this

freelancer

but

they

offered

me

a

full-time

role

and

said

it's

not

a

freelance

position
,

now
,

it's

a

full-time

role
.

Dipesh Pattni
4:02

Are

you

interested
?

You're

going

to

get

to

work

on

clients

like

Sainbury's

and

back

then

Cadbury's
,

um
,

and

things

like

that
.

And

I

was

like
,

wow
,

true
,

yeah
.

So

I

joined

PhD

on

that

basis
,

um
,

absolutely

frightened

on

my

first

day

because

I
,

you

know
,

I

went

into

a

job

where

obviously

I

demonstrated

some

SEO

abilities
,

but

I

only

knew

my

SEO

abilities

on

a

smaller

client

or

somebody

that

can

self-taught

themselves

from

home
,

thinking

that
,

okay
,

there's

going

to

be

people

there

that

are

going

to

know

way

more

than

me
.

I

get

there

and

actually
,

you

know
,

the

levels

are

pretty

similar
,

the

skill

sets

are

pretty

similar

and
,

if

anything
,

I

had

a

slight

advantage

because

I

thought

that

SEOs

should

know

how

to

build

websites

back

then

if

you

were

going

to

work

in

a

big

agency

or

something

like

that
,

and

it

turns

out
,

most

SEOs

didn't

know

how

to

build

a

website

or

code

or

things

like

that
,

and

I

did

did

because

I

taught

myself

that

at

home
,

thinking

that's

what

an

SEO

should

know
.

Dipesh Pattni
5:07

So
,

you

know
,

cut

long

story

short
,

I

had

a

very
,

very

good

career

at

PhD
,

and

PhD

still

remains

really

close

to

my

heart

as

a

business
.

You

know
,

I've

always

wanted

to

see

them

going

up

and

never

down
,

because

you
,

they

made

me

in

many

ways

Whilst
.

I

did

a

great

job

there

and

I
,

you

know
,

got

a

lot

of

value

recognition
.

I

got

lots

of

exposure

to

building

my

network
,

to
,

you

know
,

speaking

publicly

and

things

like

that
.

You

know

they

did

a

lot

for

me

as

much

as
,

you

know
,

I

put

the

hard

work

in
.

So
,

you

know
,

yeah
,

it's

definitely
.

You

know
,

a

PhD

is

one

of

the

highlights

of

my

life

at

the

time

I

spent

there

because

I

went

from
,

you

know
,

a

very

junior

SEO

to

becoming

head

of

SEO
,

running

the

team
,

rebuilding

the

team
,

you

know
,

taking

that

team

into
,

you

know
,

a

very

high

level

of

revenue

from

where

it

started
.

Alex Wilson-Campbell
6:00

How

big

was

your

team
?

Dipesh Pattni
6:03

So

when

I

first

got

there
,

there

was

only

actually

two

of

us

or

three

of

us
.

There

was

only

three

of

us

and

we

didn't

even

have

a

head

of

SEO
.

A

head

of

SEO

and

things

like

that

came

afterwards

and

so

that

initial

team

I

was

working

in

as

a

junior

member

was

only

a

team

of

five
.

Yeah
,

a

team

of

five
,

I

think
.

By

the

time

we

were

done

we

were

a

team

of

ten
.

By

the

time

when

I

became

head

of

SEO
,

we

were

still

a

team

of

five
.

I

kind

of

doubled

that

to

a

team

of

ten

until

I

was

offered

the

job

to

then

manage

the

performance

digital

channels
,

right
?

So

the

performance

digital

channels

included

affiliates
,

paid

search
,

social

media

and

the

newly

developed

content

team

which

we

had

just

started

building
.

So

I

spent

two

years

running

that

team

and
,

kind

of

you

know
,

that

team

significantly

grew
.

To

be

honest
,

I

can't

take

the

credit

for

all

of

the

growth
,

because

it

was

a

joint

effort
.

Alex Wilson-Campbell
7:12

Team

effort
,

yeah

massively
.

Dipesh Pattni
7:16

Firstly
,

I

recognize

that

we

had

lots

of

resource

problems

initially
.

So

I

went

and

spoke

to

some

of

the

you

know
,

the

heads
,

the

CEOs
,

that

look
,

if

we're

going

to

build

the

best

team
,

then

we

need

X
,

y

and

Z

and

to

their

credit
,

they

signed

off

X
,

y

and

Z

and

said
,

yeah
,

let's

do

it

then
.

So

you

know
,

that

led

to

growth

and
,

at

the

same
,

time

we

were

winning

lots

of

big

business

which
?

Dipesh Pattni
7:43

PhD

still

got

and

then

won

more

afterwards
.

So

you

know
,

I

imagine

that

team

is

bigger

now
.

But

you

know
,

running

that

team

was
,

it

was

absolutely

spectacular
.

I

loved

it
.

It

was

the

first

year
,

was

the

hardest

year

I've

ever

had

in

my

whole

career

life
,

in

my

whole

career
,

because

it

was

stressful
.

Put

it

that

way
,

it

was

stressful
.

Alex Wilson-Campbell
8:03

Well
,

I

suppose
,

when

you're
,

I

had

a

similar

kind

of

scenario

to

you
,

because

when

I

actually

dipesh

helped

me

out
,

let

me
.

Let

me

tell

you

a

bit

of

my

story

about

how

I

met

dipesh
,

because

there

was

a

time

when

I

was

making

a

transition
,

uh
,

into

seo

as

well
.

I

also

went

the

self-taught

route
,

as

as

dipesh

did
.

You

know
,

I

built

websites

myself

and

dabbled

with

different

wordpress

blogs

to

experiment

with

how

I

could

boost
,

boost

traffic

organically
,

um
,

but

I

came

to

dipesh

because

I

was

at

a

time

where

I

was

reaching

out

to

my

network

and

dipesh

was

on

my

network

and

I

asked

Dipesh

you

know

what

what

his

thoughts

were

on

on

agency

as

opposed

to

working

client-side
.

Alex Wilson-Campbell
8:50

And

Dipesh

gave

me

so

much

advice
,

which

is

which

really

steered

my

career

along

the

course

of

SEO

and

the

way

he

gave

advice

and

I

think

everybody

needs

to

be

like

Dipesh

in

the

network

the

way

he

gave

the

advice
.

It

was

totally

impartial
.

He

didn't

sort

of

have

any

bias

one

way

or

another

and

he

gave

advice

in

such

a

way

that

was

he

was

well
,

for

one
,

he

was

very

busy
,

and

so

he

was

very

kind

and

very
,

you

know
,

very

good
,

generous

with

his

time
.

But

two
,

he

had

so

much

in

terms

of

his

own

experience

to

give

and

to

share
.

He

was

a

he's

a

very

much

a

sharing

Career Transition and Freelance Networking

Alex Wilson-Campbell
9:27

person
.

So
,

dipesh

this

I

wanted

to

say

because

I

mean

this

is

the

first

time

I've

met

Dipesh

actually

face

to

face

I

just

wanted

to

say

thank

you

to

for

you

for

that

no
,

that's
.

Alex Wilson-Campbell
9:39

Okay
,

mate

anytime

you

know
,

you

know

I'm

here
.

Dipesh Pattni
9:41

Um
,

I

think

it's

important

to

help

people

out

in

their

career

anyway
,

because

you

know

like

we're

talking

now

you

do

podcasts

and

I'm

here
.

I

think

it's

important

to

help

people

out

in

their

career

anyway
,

because

you

know

like

we're

talking

now

you

do

podcasts

and

I'm

on

your

podcast
.

I

probably

wouldn't

be

on

your

podcast
,

you

know
,

had

we

not

had

conversations

in

the

past
,

right
,

true
?

So

you

know

everything

goes

round

in

circles

and

the

other

thing

is

there

are

lots

of

kids

and

stuff

out

there

who

are

just

starting

their

careers
,

or

there's

people

who

want

a

career

switch

right

and

they

need

somebody

to

go

to

that

as

impartial

and

offer

them

good

advice

and

I

never

had

that

when

I

was

starting

my

career
.

Dipesh Pattni
10:15

So

you

know
,

and

I

wish

I

did

and
,

to

be

honest
,

credit

to

you

because

you

had

the

initiative

to

say
,

oh

look
,

I've

got

this

guy

to

pay
.

He's

on

my

network
,

he's

an

SEO
,

let

me

reach

out

to

him
.

You

know
,

I

wasn't

as

forthcoming

as

that

when

I

was

younger

and

when

I

was
,

you

know
,

looking

at

career

changes

and

stuff
.

I

wish

I

was

more

open

and

honest

back

then
.

But

it's

because

I

kind

of

believe

that

I've

just

got

to

get

on

with

it
.

I've

got

to

do

it

myself
.

That's

not

how

it

works
.

You've

got

to

tap

into

your

network
.

People

will

do

it
,

I'll

help

you

out

and

you

help

them

out
.

I

think

that's

the

best

way

to

do

business

and

that's

the

way

you

enjoy

it

the

most
.

I

agree
.

Alex Wilson-Campbell
10:55

I

agree
.

I'm

intrigued

actually
,

dipesh
,

because

you've

gone

from

being

really

successful

with

PhD
.

You've

built

a

good

relationship

with

the

people

there
.

You've

had

a

good

stint

there
.

You've

had

9

years

there
.

You

built

up

a

team
.

How

big

was

your

team
?

Did

you

say

70
?

Dipesh Pattni
11:14

Yeah
,

it

was

about

70

by

the

time

I

left
,

so

you've

built

all

that

up

now

why

switch

right
.

Alex Wilson-Campbell
11:22

What

made

you

want

to

switch

to

working

at

BESO
?

This

is

the

hardest

decision

I've

made

in

my

life
.

Why

switch

right
?

Yeah
,

what

made

you
?

Dipesh Pattni
11:24

want

to

switch

to

working

for

yourself
.

This

is

the

hardest

decision

I

ever

made

in

my

life
,

and

even

when

I

decided

that

I'm

going

to

set

up

on

my

own
,

I

wasn't

totally

convinced

in

my

own

head
,

and

even

my

wife

was

like

look
,

if

you're

going

to

do

this
,

you

do

it

now

All

right
.

Dipesh Pattni
11:43

So

why

I

switched
?

Okay
,

I

loved

everything

about

my

job

and

stuff
,

but

there

was

always

that

something

at

the

back

of

my

head

telling

me

that

you

know
,

I

still

want

to

set

up

on

my

own
.

I

still

want

to

set

up

on

my

own

and

I

had

attempted

it

before

and

failed
,

and

that

never

left

me
.

Because

I

tried

to

set

up

a

seo

business

and

I

failed
.

That

part

never

left

me
.

Because

I

tried

to

set

up

a

SEO

business

and

I

failed
,

that

part

I'd

never

left

me
.

It

was

always

still

there

that

you

know
,

I

tried

to

do
,

that

didn't

work

out
.

And

so

I

said

you

know
,

I'm

gonna

give

it

a

go

again
.

And

the

other

big

reason

for

it

was

my

life

had

changed
.

I

had

a

door

right
.

My

door

was

yeah
,

my

door

was

approaching

one
,

yeah
.

So

the

month

that

she

was

going

to

turn

one

in

is

the

month

I

basically

I

think

that's

the

month

I

resigned

or

left
,

because

that

first

year

of

her

life
,

what

was

happening

was
,

by

the

time

I

got

home
,

she

was

always

in

bed
.

Alex Wilson-Campbell
12:39

I

know

that

feeling
.

Yeah
,

not

a

good

feeling

is

it

when

you

get

back

home

and

she's

asleep

or

they're

asleep
.

So

I

hear

yeah

absolutely
,

yeah
,

exactly

um
.

Dipesh Pattni
12:52

And

so

that's

what

was

uh
,

that's

what

was

actually

really

like

um
.

It

started
,

it

was

starting

to

affect

me

because

I

was

like

I'm

not

even

getting

to

see

my

daughter

grow

up
.

So

I

said

something

has

to

change
.

And

the

time

just

presented

itself

where
,

actually
,

all

right
,

let's

set

up
.

I

just

decided

that

I'm

going

to

set

up

a

mom

at

that

point

because

I

said

that

that

way
,

initially
,

I

can

work

from

home
,

I'll

be

able

to

watch

my

daughter

grow

up
.

Okay
,

I

might

not

make

the

same

money

I

did
,

and

you

know

it's

going

to

be

tough

and

I'm

going

to

have

to

build

the

business

up

and

things

like

that
.

But

at

least

I'm

not

going

to

miss

out

or

regret
,

uh
,

the

decision

of

um
,

of
,

of
,

you

know
,

of

spending

time

with

my

daughter
.

And

you

know

I

won't

have

those

regrets

when

I

grow
,

you

know
,

when

I'm

old

or

when

I'm

like

looking

back

and

they're

and

she's

20

years

old

or

something

and

I

don't

want

to

feel

like

man
.

Why

didn't

I

spend

more

time

with

her

as

a

baby
?

Alex Wilson-Campbell
13:47

And

you

can

never

get

that

time

back
,

can

you
?

Dipesh Pattni
13:50

No
,

you

can't
,

because

I

think

the

older

kids

get

the

less

time

they

want

to

spend

with

their

parents

until

they

hit

about

30

or

40
,

and

then

they

kind

of

gravitate

back

to

their

parents
.

Alex Wilson-Campbell
14:01

Yes
,

yes
.

Dipesh Pattni
14:03

Yeah
.

So

it's

really

weird

like

that
.

Um
,

so

I

I

just

didn't

want

to

miss

that
,

so

I

said
,

okay
,

I'm

going

to

make

a

decision
,

I'm

going

to

give

it

a

go

and

I'm

going

to

see

how

I

get

on
,

and

if

it

gets

really

bad
,

then

I'll

look

at

contracting
,

I'll

look

at

other

options

and

go

from

there
.

Um
,

so
,

yeah
,

and

the

other

thing
,

what
?

Dipesh Pattni
14:22

At

the

time

when

I

was

quitting
,

I

didn't

know

what

my

proposition

for

Lee

was
,

and

it

kind

of

developed

because

what

GravitasQ

does

essentially

is

it's

not

just

digital

marketing
.

Yes
,

we

can

deliver

your

SEO
.

The

SEO

is

usually

delivered

by

me

as

well
,

as

you

know

the

front

man

for

that
.

We

deliver

PPC
,

we

do

social

media

as

well
,

and

everything

is

based

on

performance
.

So

it's

about

the

types

of

clients

that

will

come

to

us
,

the

people

that

want

to

drive

sales

and

want

to

do

lead

gen

on

something

like

Facebook
.

They

want

to

do

lead

gen

on

PPC
.

They're

doing

SEO

because

they

want

more

sales
.

Dipesh Pattni
15:00

It's

not

necessarily

a

branding

exercise
,

and

the

best

way

to

deliver

performance

is

have

somebody

that

has

been

around

and

somebody

that

has

got

the

experience

and

knows

what

is

going

to

work

and

what

isn't

going

to

work
.

So

the

way

GrabTaskQ

works

is

that

I

basically

have

built

a

network

of

a

lot

of

freelancers

people

I've

worked

with

in

the

past
,

people

I've

trained

as

well

in

the

past
,

as

well

as

some

newer

people

I've

met

along

the

way
.

Now

these

freelancers
,

they

have

five

to

ten

years'

experience
.

They

have

more

experience

than

you

would

get

at

a

bigger

agency
.

So

if

you're

a

client

and

you

hire

an

agency
,

a

lot

of

the

time

that

agency

is

gonna

have

somebody

that

either

that

is

a

grad

working

in

your

business
,

that

has

one

years

experience

working

in

your

business
,

or

two

years

it's

working
.

Dipesh Pattni
15:51

You

know

it's

very

effective

it's

rare

that

they're

gonna

get

that

person

that's

five

to

ten

years

working

on

their

business
,

because

you

know

that

person

who's

been

in

the

game

for

ten

years

is

is
.

You

know
,

I'm

gonna

be

managing

a

team

of

78

people

like

myself

right
.

Dipesh Pattni
16:06

So

the

way

gravitas

q

works

is

that

I'm

tapping

into

all

the

people

that

no

longer

want

to

be

in

that

um

in

that

space

or

working

for

an

agency

and

they

want

to

contract

and

they

like

the

execution

side

of

things
,

they

like

working

on

clients
,

businesses

and

you

know
,

campaigns

and

stuff

like

that

and

they're

not

that

concerned

about

the

management

and

managing

people

side

of

things
.

So

those

are

the

people

I've

now

tapped

into

because

I'm

bringing

a

lot

of

experience

to

the

table

for

a

client

that

they're

not

always

going

to

get

the

right

recommendations

and

the

right

answers

from

someone

that

only

has

one

or

two

years

in

the

business

versus

somebody

that

has

five

to

ten

years

in

the

business
.

Alex Wilson-Campbell
16:44

And

I

guess

you
,

because

you've

also

built

up

your

networks
,

you've

got

a

great

network

yourself

of

not

only

people

who

you've

worked

with

on

other

projects

while

you've

been

at

PhD
,

but

through

the

years

you

can

vet

those

people
.

Having

worked

with

them

Absolutely
,

yeah
,

you

can

actually

say
,

you

know
,

I

could

put

my

hat

on

this

guy

or

this
,

this

person

here
,

because

I

I've

seen

their

work
,

I

know

what

they're

all

about

and

I

think

that

that's

that

as

well
.

It's

it's
,

it's

really

it's

quite

difficult
,

I

I

believe
,

to

find

um
,

good

people

at

the

level

that

you

want

them
,

because

often

you

lots

of

people

these

days
,

people

who

may

only

have

one

or

two

years

experience

in

marketing
,

and

claim

that

they've

got
,

you

know
,

they're

a

marketing

expert
,

sort

of

thing
.

Dipesh Pattni
17:37

So

you

know

it's

a

huge

problem

actually
,

because

so

a

lot

of

the

clients

that

come

to

me
,

um
,

you

know
,

because

I'll

be

honest

with

you
,

I

am

not

the

cheapest

person

to

come

to

if

you're

a

smaller

business
,

but

I

do

have

smaller

business

clients

and

the

ones

that

have

come

to

me

are

usually

people

that

have

been

burnt

in

doing

their

hire

to

do

their

SEO

and

their

PPC

and

stuff
.

What

usually

happens

is

smaller

business
.

They

can't

afford

to

necessarily

pay

big
,

big

money

for

having

PPC

delivered

for

them

or

SEO

delivered

for

them
,

and

there's

nobody

that's

ever

managed

the

expectations

in

SEO

because

SEO

takes

time
.

You

know
,

you

gotta
,

you

gotta
,

you

gotta

say

that
,

okay
,

I'm

gonna
,

I'm

gonna

do

SEO

for

a

year
,

six

months

and

I

want

to

look

at

the

results

over

that

period

of

time
.

When

you

initially

start

yeah

but

there's

no
.

Dipesh Pattni
18:27

No

one

ever

manages

the

expectations
.

So

with

the

smaller

businesses
,

what

happens

is

they

get

burnt

and

then

they

either

decide

SEO

is

no

good
.

Yeah
,

exactly
.

Alex Wilson-Campbell
18:40

Absolutely

yeah
,

yeah
.

Dipesh Pattni
18:42

You

know
,

this

is

the

fight

I'm

in
,

because

that's

what

a

lot

of

people

will

be

like

SEO

doesn't

work

anymore

and

they

keep

seeing

all

these

ads

on

Facebook

about

Facebook

advertising

and

so

then

they

start

blocking

off

there

and

stuff

like

that
.

But

actually

to

do

digital
,

well
,

you

should

be

doing

SEO
,

you

should

be

doing

some

Facebook
,

you

should

be

doing

some

PPC
,

you

should

be

even

looking

at

affiliate

programs

and

things

like

that
.

Dipesh Pattni
19:04

All

of

that

combined

these

days

is

what

drives

business

growth
.

And

so
,

yeah
,

they

decide

SEO

doesn't

work
.

That's

one

side
.

Then

there's

the

very

persistent

ones

that

say
,

no
,

my

mate

did

it

and

he

did

really

well

out

of

it
,

or

my

competitor

did

it

and

they

did

really

well

out

of

it
.

I've

clearly

not

got

the

right

person

in

here
,

or

I've

clearly
.

This

is

how

I

actually

became
.

One

of

the

ways

I

became

a

partner

in

Healthful

Addiction

as

well

was

we

met

through

the

fact

that

he

had

had

a

bad

experience

with

previous

SEO

company

and

we

kind

of

did

a

partnership

where

I

would

join

and

work

on

the

website

and

you

know
,

we

would

kind

of

monitor

that

partnership

and

it's

gone

really

well
.

But

you

know

this

is

I

get

a

lot

of

people

that

have

been

banned

and

how

comes
,

and

I

have

conversations

with

them
.

I

can't

always

sign

them

all

up

because

some

clients

will

still

be

a

little

bit

hesitant
.

Dipesh Pattni
20:02

Yeah
,

of

course
,

some

clients

will

still

they

won't

want

to

spend

the

amount

that

I

estimated

it's

going

to

take
.

Alex Wilson-Campbell
20:10

Because

they

want

immediate

results
,

don't

they

usually
?

Dipesh Pattni
20:12

Yeah
,

immediate

results

and

low

cost
.

So

some

clients

it

doesn't

work

with
,

but

with

many

clients

it

does

and

this

is

where

you

know
,

to

be

honest
,

I've

been

doing

quite

well

out

of

the

fact

that

people

have

been

a

burden
.

Alex Wilson-Campbell
20:27

Not

that

I

like

that

fact
.

Yeah
,

of

course

I

know

what

you

mean
.

Dipesh Pattni
20:30

It's

just

a

common

story

that's

coming

to

me

all

the

time
.

Alex Wilson-Campbell
20:33

It's

so

hard
,

though
,

to

find
.

It's

hard

to

find

good

SEOs
,

and

I

suppose
,

now

that

you've

gone

remote

as

well
,

especially
,

obviously

you've

built

your

network
.

But

how

is

that

going
?

What

are

the

challenges

now

that

you

face

with

your
,

with

your

remote

team
?

Dipesh Pattni
20:49

Yeah
,

so

you

know
,

there

are

a

lot

of

challenges

from

working

remote

and

I

think
,

obviously
,

this

is

all

quite
.

I

think

a

lot

of

the

country

is

working

remote

currently

due

to

current

circumstances
,

so

there's

going

to

be

a

lot

of

challenges

in

the

workplace

as

well
.

Navigating Challenges of Working Alone

Dipesh Pattni
21:07

The

biggest

challenges

I

faced
,

from

going

from

a

big

agency

to

suddenly

sitting

in

a

room

by

myself
,

um
,

was

a

few

actually
.

Firstly
,

you

know

that

that

feeling

of

loneliness

I'm

I've

got

four

walls

around

me
.

The

only

person

that

ever

comes

to

talk

to

me

is

my

little

girl
.

Right
,

she'll

pop

in

and

she'll

be

like

daddy
,

you

got

food

and

she'll

bring

her

fake

food

and

stuff
.

So
,

yeah
,

and

you

know

that

was

that's

a

highlight

of

my

day
.

It

still

is
.

She

still

does

it

so
,

um
,

and

she'll

only

disturb

me

once

or

twice
.

So

you

know

it's

not

even

a

disturbance
.

Dipesh Pattni
21:42

I'm

happy

for

it

of

course
,

um
,

yeah
,

so

you

know
,

like

that

loneliness

really

kicked

in
,

um

cabin

fever

became

quite

a

big

thing

and
,

um
,

you

know

the

fact

that

I've

got

nobody

to

bounce

ideas

off
.

I'm

somebody

that

bounces

off

other

people

and

I

always

was
,

I'm

always

going

to

be

a

people

person
.

So

I've

had

to

adapt

a

lot

to

how

I

now

operate

because

of

the

fact

that

it's

against

my

brain
.

You

know
,

my

brain

has

always

been

I

need

to

be

around

people
,

I

need

to

be

social
,

I

need

to

be

social
,

I

need

to

be
.

You

know
,

I

I

perform

best

when

I'm

around

others

and

I'm

very

good

at

you

know
,

I

believe

I'm

very

good

at

getting

the

best

out

of

others

as

well
.

So
,

um
,

when

I

transitioned

to

this
,

it

was

suddenly

I'm

lonely
,

what

it's

almost

that

whole

yoda

effect
,

you

know
.

Uh
,

fear

leads

to

anger

and

it

leads

to

sadness

that

sort

of

thing
.

Dipesh Pattni
22:38

So

yeah

you

know

the

loneliness

kicks

in
,

that

loneliness

needs

to

frustration
.

Your

frustration

then

impacts

your

productivity

and

that

productivity

once

you

start

your

productivity

is

not

as

good

your

self-esteem

or

your

self-worth

yeah
,

you

start

questioning

your

self-worth
,

so

there's

knock-on

effects
,

isn't

it
?

Yeah
,

yeah
,

and

that's

when

I

started

kind

of

I

started

asking

myself

have

I

made

the

right

decision

here
?

About

setting

up

on

my

own

and

remember

I

wasn't

initially
,

I

wasn't

making

the

same

money

I

was

making

when

I

was

working

for

an

agency

because

I'd

I'd

worked

my

way

up

to

quite

a

good

level
.

Dipesh Pattni
23:14

So

you

know
,

all

of

that

started

impacting

my

self-worth

and

how

I

feel

about

myself

and

you

know

what

I

kind

of

recognized

from

them
.

Dipesh Pattni
23:21

You

know
,

this

is

obviously

this

is

a

little

bit

difficult

to

talk

about

on

a

podcast

yeah

but
,

um
,

you

know
,

the

moment

you

start

questioning

what

your

self-worth

is
,

you're

in

a

little

bit

of

trouble

because
,

um
,

that

means

you're

not

in

the

right

state

of

mind
.

And

what

I

realized
?

That

actually

the

whole

loneliness
,

the

cabin

fever
,

the

productivity

slipping
,

the

um
,

you

know

how

the

linkage

to

self-worth

all

of

that

was

actually

wasn't

the

problem
,

it

was

the

result

of
,

it

was

the

result

of

um
,

the

bigger

problem

and

that

was

mindset
.

Alex Wilson-Campbell
23:59

Yes
,

yeah
,

you

know

mindset
.

Dipesh Pattni
24:01

Having

the

right

mindset

is

the

most

important

thing
,

and

I

think

anybody

who's

working

from

home

and

struggling

right

now

with

the

coronavirus

stuff

going

on

and

being

locked

in

the

house

mindset

is

the

is

the

most

important

thing

that

you

need

to

have

right

to

then

deliver
.

Alex Wilson-Campbell
24:17

I

mean
,

you

know

obviously

don't

get

me

wrong

you

can't

just

have

a

great

mindset

and

then

sit

on

your

sofa

and

do

nothing

yeah
,

you

have

to

have

the

right

mindset

and

process

as

well

to

um

do

well

working

at

home

no
,

I

see
,

and

I

also

see

as

well
,

like

a

little

picture

in

my

head
,

because

I
,

I

went

through

this
.

But

when
,

the

more

you

talk

about

this

is
,

the

more

I

recognize

the
,

the

symptoms

that

I

had

in

myself

when

I
,

when

I

first

started

working

from

home

because
,

like

you

said
,

I
,

I
,

I

used

to

blame

my

productivity

in

terms

of

my

you

know

why

I

wasn't

sort

of

achieving

the

goals

that

I

was
.

I

didn't

really

look

at

my

mindset

until
,

you

know
,

until

I

realized

I

was

actually

I

don't

know

how

to

describe

it

much

further

down

right

yeah
,

kind

of

like
.

Dipesh Pattni
25:01

That's

almost

like

your

last

assessment

yeah

first

you
,

yeah
,

first

you're

like

I

need

to

get

an

office

and

so

then
,

you

say
,

okay
,

well
,

you're

still

not

making

that

much

money
,

but

you're

thinking

about

getting

an

office

yeah
,

yeah

right
,

and

but

just

so

that

you

can

make

the

money

you

need

to

make

right
.

Dipesh Pattni
25:15

And

that

was

you

know
.

These

are

the

thoughts

I

was

going

through
.

And

then

I

almost

like

started

saying

well
,

you

know

what

I'm

around
?

My

wife

too

much
,

and

my

wife

and

kids

too

much
,

you

start

to

blame

everybody

else
.

Yeah
,

it's

just
,

you

know

it's

the

wrong
,

because

that's

where

the

problem

is

gonna

lie

can

I

ask

you

something
?

Alex Wilson-Campbell
25:41

what

did

you

do
?

Because

when
,

when

you're

in

that

frame

of

mind
,

right
,

it's

almost

like

things

are
,

it's

almost

like

there's

like

lots

of

pressure

on

top

of

you

and

you

can't

I

suppose

some

people
,

they

may

not

be

able

to

think

straight
,

so

how

do

you

pull

yourselves

up

by

your

bootstraps

and

think

do

that

self-assessment
?

How

do

you

even

do

that
?

You

know
,

do

you

see

what

I

mean
?

Yeah
,

so
.

Dipesh Pattni
26:04

So

that's

a

really

good

question

and

one

of

the

biggest

things

that

I

realized

that

when

I

wake

up

in

the

morning
,

I

need

to
,

I

need

to

set

myself

up

right
,

so
,

um
,

so

to

do

that
,

I

did

a

couple

of

things
.

First

of

all
,

I

put

some

I

like

there's
,

there's

a

couple

of

things

that

motivate

me
.

Like

there's

a

pic
,

there's

a

portrait
,

that

has

always

motivated

me
.

So

I

bought

that

portrait

and

I

put

it

in

my

study
.

So

when

I

walk

into

my
,

the

first

thing

I

see

is

that

portrait

right
.

And

then

the

other

thing

is

you

know

what
,

like
,

what

happens

is

sometimes

you

almost

start

thinking

too

realistically
,

and

you

can't

do

that

when

you're

working

from

home

and

you

don't

have

people

around

you

to

reassure

you

or
,

you

know
,

to

give

you

recognition

or
,

you

know
,

tell

you

you're

doing

a

great

job
.

You

almost

have

to

just

step

out

of

realism

and

just

say

that
,

look
,

being

realistic

is

not

the

way

that

someone

like

Bill

Gates

did

it
,

and

I'm

not

even

trying

to

become

a

Bill

Gates

or

a
.

Dipesh Pattni
27:13

Steve

Jobs
,

but

that's

not

the

way

they

did

it
.

Or
,

you

know
,

rupert

Murdoch

you

think

that

he

went

home

to

his

family

and

told

them

listen
,

I'm

going

to

stick

some

satellites

in

the

sky

and

we're

going

to

get

all

this

news

information

and

we're

going

to

do

all

this
.

What

do

you

think

his

family

said
?

His

family

probably

thought

it

was

completely

extraordinary

right
.

Dipesh Pattni
27:32

Yeah
,

so

you
.

So

you

have

to

take

those

examples
,

and

I

think

that's

important

as

well
.

Motivation

is

important

because

you

should

be

looking

at

quotes

of

what

some

of

these

top

people

are

saying
,

just

like

how

you

do

podcasts

with

CEOs

and

stuff
.

The

information

they

offer

is

valuable
.

Whenever

you

face

a

dark

time

at

home
,

you

should

be

referring

to

that

stuff
.

Whenever

you

face

a

dark

time

at

home
,

you

should

be

referring

to

that

stuff
.

Dipesh Pattni
27:55

That

is

one

exercise

you

can

do

is
,

you

know
,

if

you

don't

want

to

sit

there

and

you

know
,

meditate

or

something
,

go

to

YouTube
,

put

some

motivational

videos

on

and

go

see

what

some

of

these

guys

are

saying
,

because

they

will

tell

you

some

very
,

very

important

things
,

which

not

all

will

apply

to

you
,

but

many

things

will

apply

to

you
,

but

many

things

will
,

and

I
,

I

think
,

I
,

I

think

in

some

cases
,

they'll

say

things

that

will

set

off

like

little

um
,

actually
,

yeah
,

I've

been

been

in

that

situation

myself
.

Alex Wilson-Campbell
28:23

That's

what

I'm

going

through

right

now
.

And

you
,

you
,

you

begin

to

realize

that

it's

not

just

you
,

right
,

yeah
,

that's

going

through

that

particular

thing

or

that

particular

issue
.

Dipesh Pattni
28:32

No
,

I

hear

that
,

I

hear

it
,

and

yeah
,

and

the

other

thing

that's

really

good

is

affirmations
.

I

don't

know
,

have

you

ever

tried

affirmations
?

Alex Wilson-Campbell
28:39

yes
,

yes
,

I

do
,

yeah
,

yeah
,

what

which

ones

do

you

suggest
?

Are

there

any

particular

ones

that

you

you

would

use
?

Dipesh Pattni
28:46

I
,

I
,

I

wrote

my

own

because
,

um
,

so

I've

got

about

11

and

remember

what

I

was

telling

you

about
.

I

was

having

some

challenges

because

I

started

questioning

my

self-worth
.

So

I

basically
,

you

know
,

started

building

affirmations
,

really

short

ones
,

they

might

be

four

or

five
,

um

word

sentences
,

and

I'd

have

about

11

of

them
,

and

in

the

morning
,

you

know
,

I

just

start

the

day

like

that
,

and

what

happened

was

I

then

suddenly

stopped

reading

them
,

um
,

you

know
,

and

what

like

for

anybody

that

doesn't

know

what

an

affirmation

is
,

is

basically

just

a

one-liner
.

You

might

say

to

link

yourself
,

um
,

to

remind

yourself

of

who

you

are
,

um
,

or

where

you

want

to

be
,

like

you

might

say

that

you

know
,

I

love

myself
,

uh
,

remind

yourself
,

I've

had

a

very

strong

career
,

um
,

and

I

will

continue

to

do

so

yeah
.

Dipesh Pattni
29:34

I

will

deliver

success
,

regardless

of

how

long

it

takes
,

like

these

are

the

types

you

know

you

have
.

You

have

to

have

affirmations
,

and

you

might

even

have

some

of

something

you're

already

not

yet
.

So

you

might

say

that

I

am

a

millionaire

already
.

Do

you

see

what

I

mean
?

So

yeah
,

you

have

to

have

these

affirmations
,

because

what

happened

to

me
?

Actually
,

I

was

doing

that

formation

for

quite

a

while

and

then

I

stopped

reading

them
.

So

then

I

I

kind

of

said

so
,

I

recorded

them

on

my

phone

okay
,

now

I

just

have

to

press

play

right

when

I

sit

down

at

my

desk

and

that's

it
.

Dipesh Pattni
30:06

That's

good

enough
.

That's

a

good

idea

that's

a

good

idea
.

Alex Wilson-Campbell
30:10

It's

a

good
.

That's

actually

a

good

because

what

you

get

on

you've

got

quite

a

lot

of

these

things

on

YouTube
,

but

you

get

other

people

saying

them
.

But

I

think

if

you've

done

what

Dipesh

just

suggested

there

in

terms

of

writing

down

your

affirmation

and

recording

yourself

saying

it

and

also

the

repetition

as

well
,

like

you

said
,

you

can't

just

sort

of

do

it

for

one

or

two

days

and

then

have

a

month

off

and

then

come

back

to

it

after

that

it's

a
,

it's

a

thing

that

you
,

that

you

should

do
,

I

think
,

um
,

on

a

daily

basis
,

you

know

is

do

you

do

it

daily
?

Dipesh Pattni
30:42

so

I

I

generally

do

it

on

a

daily

basis
.

Dipesh Pattni
30:43

There

will

be

days
,

there

are

days

missed
,

and

I'm

going

to

talk

about

process

in

a

minute

actually
,

because

okay

um
,

because

you

know

the

way
,

when

I

talk

about

process
,

I

talk

about

how

do

you

split

up

your

day

and

how

you

operate

now

at

home

versus

how

you

operate

in

office
.

Really
,

I

think

that's

really

key
.

Um
,

but
,

yeah
,

affirmations

I

try

to

do

every

day
.

There

are

days

that

I

missed
,

but

I

do

regret

that

I

missed

that

day

afterwards
.

Yeah
,

um
,

look

like

the

way

I

look

at

it

is

every

little

thing

that

helps

and

there

must

be

a

reason

why

people

say

it

helps

Discovering Personal Productivity Processes

Dipesh Pattni
31:16

.

I

tried
,

I

tried

the

meditation

thing
.

Alex Wilson-Campbell
31:18

It

doesn't

work

for

me

right
,

I

tried

to

do

meditation

didn't

work

for

me
.

Dipesh Pattni
31:22

So

I

said

well
,

rather

than

meditation
,

why

can't

affirmations

be

my

meditation
?

Um
,

and

that's

you

know
.

That's

why

I

kind

of

went

down

that

path
,

because

at

the

time

a

lot

of

my

friends

are

talking

about

meditation
,

a

lot

of

gurus

are

talking

about

meditation

and

I

was

like

I

can't

even

like

sit

there

and
,

like

you

know
,

I

basically

get

ants

in

my

pants

when

I

want

my

eyes
.

I

am

in
,

I

am

trouble

sleeping
,

like

it

takes

me

ages

to

fall

asleep

and

you

want

me

to

sit

there

and

meditate

I

can't
.

Alex Wilson-Campbell
31:49

It's

not

a

one-size-fits-all
,

is

it
?

It's

not
.

It's

not

a

one-size
,

one

size

fits

all
.

You

have

to

figure

out

what
,

what

works

for

you
,

and

I'm

the

same
.

Meditation
,

um
,

I

mean
,

I've

tried

meditation

myself
,

um
,

and

I
,

yeah
,

I

think

I

prefer

to

just

get

myself

in

a

zone

by

this
,

either

listening

to

a

certain

music

or

um

reading

about

a

certain

somebody

who

I
,

I

really

sort

of

respect
,

or
,

you

know
,

affirmations

or

a

combination

of

those

things
,

and

those

are

the

things

that

really

sort

of

motivate

me

and

sort

of

get

me

in

the

right

frame

of

mind

for

the

day

going

forward
.

Dipesh Pattni
32:25

You

know
,

see
,

you
,

you

have

a

unique
.

You

have

a

unique

method

which

actually

is

built

around

what

you

like

yeah
,

yeah

so

you

know

meditation

might

not

work

for

you

know
,

meditation

might

not

work

for

you
.

Affirmations

might

not

work

for

you
.

The

method

that

you're

using
,

alex
,

might

not

work

for

someone

else
,

right
?

Dipesh Pattni
32:41

so

you

know
,

it's

very

good

that

you've

built

one

that

is

specifically

geared

towards

you

and

people
.

That's

what

people

need

to

do
.

They

can't

just

say
,

oh
,

I'm

going

to

meditate

like

you

know
,

uh
,

bill

gates

does
,

or

you

know

whoever

else
,

um
,

or

you

know

richard

Gates

does
,

or

you

know

whoever

else
,

or

you

know

Richard

Branson
,

I'm

not

going

to

do

it

that

way
.

You

have

to

find

your

own

way

of

doing

things

and

you

know
,

I'll

tell

you

a

really

good

story

about

that
,

because
,

so
,

this

is

more

about

process
.

Alex Wilson-Campbell
33:06

Yes
,

please
.

Dipesh Pattni
33:07

Process

is

really

important

with

working

from

home
,

because

one

of

the

other

things

I

realized

was

so

productivity

haven't

like

this

wasn't

my

productivity

sleep

I

had
.

There

were

times

where

I

would

be

doing

proposals

or

pitches

for

new

business

and

things

like

that
,

and

when

I

did

this

in

the

office
,

when

I

worked

in

an

agency
,

I

was

very
,

I

was

very

quick
,

putting

something

back

together
.

I

always

knew

the

story

I

wanted

to

tell

to

the

clients
,

the

information

I

wanted

to

show

all

of

that
.

When

I

suddenly

started

doing

it

at

home
,

I

would

be

staring

at

a

blank

PowerPoint

and

I'd

be

like

I

swear

I'm

really

good

at

this
.

Why

am

I

struggling

with

it
?

And

that's

because

when

you're

working

from

home
,

if

you're

not

sitting

at

your

desk
,

you're

not

working
.

Alex Wilson-Campbell
33:58

Or

if

you're

not

typing
,

you're

not

working
.

Dipesh Pattni
34:00

If

you're

not

sending

an

email
,

you're

not
.

That's

not

how

working

from

home

works

at

all
.

Right
,

how

it

works

is

so

I'll

tell

you

how

I

discovered

my

process
.

So

I

basically

got

frustrated

looking

at

that

blank

powerpoint
.

I

went

and

turned

on

the

playstation

during

the

working

day
,

started

playing

fifa

for

about

an

hour

and

a

half

my

wife
.

Dipesh Pattni
34:24

My

wife

comes

in

and

she's

like

what

the

hell

are

you

doing
?

We've

got

a

mortgage

to

pay
.

And

I'm

like
,

and

I

said

to

what

you're

talking

about
.

And

then

she's

like
,

how

can

you

be

playing

playstation

when

we

built
,

like

you're

building

this

business

and

you

know
,

like

you're

saying

how

important

it

is
,

and

you

told

me

just

last

night

how

you've

got

a

proposal

to

get

done

by

the

end

of

today
,

right
,

and

um
,

and

I

was

like
,

look
,

basically

I

was

like

just

leave

me

alone
.

I'm

thinking

and

uh
,

and

that's

actually

when

I

discovered

my

process
,

because

so

when

you

go

to
,

when

you

go

to

uh

work
,

you

always

have

to

get

on

the

train
.

I

had

one

hour

for

me

on

a

train

there's

a

set

way

of

doing

it
,

isn't

there
?

Dipesh Pattni
35:07

yeah
,

so
.

So

what

would

happen

is

is

that

I've

already

started

planning
,

I've

already

done

the

audits

and

the

downloads

and

I

already

know

what

information

I

need
,

right
.

So

on

the

train
,

I've

already

started

planning

what

my

slides

are

going

to

look

like
,

right
?

So

by

the

time

I've

then

gone

through

that

process

for

that

one

hour

on

the

train
,

I

then

got

to

work

and

said

I

need

to

knock

out

this

proposal
,

mm-hmm
,

and

I

need

to

get

this

proposal

done

so

that

it's

ready

for

today

or

tomorrow

or

this

week

or

whatever
.

I'm

very

quick

at

it

because

I've

already

visualized

what

it's

going

to

look

like

in

my

head
.

Dipesh Pattni
35:41

And

so

that

time
,

when

I

sat

there

and

I

played

FIFA
,

I

had

basically

gone

through

that

process
.

I

went

and

sat

down

at

my

desk

and

within

two

hours

that

proposal

was

done

right
,

because

I

hadn't

done

that

process
,

process
,

yeah
.

Dipesh Pattni
35:56

The

thinking

bit

yeah

and

yeah
,

and

you

know
,

because

I

was

sitting

on

my

desk

staring

at

the

slide
,

thinking

what

should

I

do
,

rather

than

not

being

anywhere

near

my

desk

and

processing

everything

that

I

need

to

do

and

visualizing

it

in

my

head

and

recreate

and

creating

it

in

my

head

before

I

go

recreate

it

physically
.

Yeah
,

um
,

so

that

that
,

yeah
,

my

wife

was

like

my

wife

realized

that

wow
,

that

is

a

process

like

I

get

it

like

what

you

did
.

Dipesh Pattni
36:19

There

was

fairly

impressive

yeah

that's

how

I

discovered

what

my

process

was
,

so

suddenly

now
,

how
,

if

I

have

a

proposal

or

something

like

that
,

I'll

do

I

might

turn

on

the

playstation

I

might

go

to

the

gym

and

I

will
.

Dipesh Pattni
36:32

We

can't

go

to

the

gym

right

now
,

um
,

yeah
,

they're

closed
,

right
,

so

you

know
.

But

I

would

go

to

the

gym

and

I

will
.

We

can't

go

to

the

gym

right

now
,

um
,

yeah
,

they're

closed
,

right
,

so

you

know
.

But

I

would

go

to

the

gym

and

basically

I'll

go

for

a

run
.

So

on

the

day

I've

got

a

proposal
,

I'll

pick

specific

things

like

a

run
,

because

that's

long
,

you

can

only

think

you're

in

a

run

because

you're

on

a

treadmill

and

of

course
,

there's

nothing

to

yeah
,

just

don't

don't

hit

the

Netflix

buttons

or

anything

like

that
,

right
,

um
?

Dipesh Pattni
36:54

so

I'll'd

go

for

a

run
,

then

I'd

go

in

the

swimming

pool

and

then

I'd

go

in

the

jacuzzi
,

and

in

that

time

I

would

have

processed

what

I'm

supposed

to

be

doing

when

I

get

back

on

my

desk
.

So

then

you

know
,

10.30
,

I

go

to

the

gym
,

I'll

be

back

at

11.30
,

and

bang
.

Alex Wilson-Campbell
37:07

That

proposal

will

be

done

over

the

next

few

days
.

Right
,

it's

a

couple

of

things

there
,

isn't

it
?

It's
?

The

first

thing

is
,

um
,

you

know

your
,

your

mind
,

when

you're
,

when

you're

at

work
,

and

you

have

to

have

that

commute
,

your

mind

is

almost
,

like
,

gets

used

to

a

rhythm
,

doesn't

it
,

of

going

through

the

pro
.

You

know

the

process

of

that

gap
,

of

going

through

work

to

work
,

which
,

in

your

mind
,

is

working

and

thinking

about

what

you've

got

to

do

when

you

get

there
.

But

when

you're

at

home
,

you

don't

have

that

sort

of

um
,

that

commute
,

so

to

speak
,

so

that

that

journey

is

you

on

your
,

on

your

playstation

playing

fifa
,

isn't

it
?

Dipesh Pattni
37:41

and

yeah
,

yeah
,

exactly
,

and

you

know
,

as

I

started

to
,

as

I

started

to

dissect

that

even

more
,

what

I

realized

was

that

there

were

times

where

I

would

go

sit

in

the

canteen

at

work

and

I

would

just

sit

there

with

a

coffee

and

maybe

a

piece

of

toast
,

or

you

know
,

in

the

morning
,

or

like

I'd

be

sitting

there

at

lunchtime
,

after

lunchtime

for

a

little

bit

longer
,

and

what

I

was

doing

at

those

times

was

processing

how

um
,

processing

how

these

things

work
.

I

need

to

blow

my

nose

no
,

go

for

it
.

Alex Wilson-Campbell
38:08

Why

are

you

doing

that
?

I'll

just

say

as

well
.

Alex Wilson-Campbell
38:10

Um
,

I'm

gonna

say

right

now

the

worst

thing

to

do

is

cough

or

blow

your

nose
,

or

something
,

but

at

least

we've

got

our

distance
,

at

least

you

know

we've

got

a

two-meter

distance

between

us
.

I

was

going

to

say

the

other

thing

Don't

be

you
,

go

ahead
,

go

ahead
.

No
,

no
,

no
,

go

on
.

I

was

going

to

say

the

other

thing

is

you

talked

about

sitting

at

your

computer
,

that's

the

first

thing

you

talked

about

where

you're

just

sitting

at

a
,

and

it

can

become

frustrating
,

can't

it
?

Alex Wilson-Campbell
38:40

I

don't

know

about

you
,

but

if

you

sit

at

a

computer

and

nothing

is

sort

of

coming

to

you
,

I

become

more

and

more

frustrated
.

So

I

have

to

then

take

myself

away

physically
,

usually

away

from

that

situation
.

And

it

might

mean

I

go

out

and

I

don't

know
,

I

sit

on
,

go

and

sit

outside

with

a

pen

and

paper
,

or

I

might

just

I

don't

know

go

for

a

go

and

sit

outside

with

a

pen

and

paper
,

or

I

might

just

I

don't

know

go

for

a

run

around

the

block

or

a

walk

or

just

do

something

that

completely

takes

me

away

from

the

scenario

of

sitting

down
.

And

that's

when

my

thoughts

start

to

gather

themselves

and

I

start

to

think
,

you

know
.

Dipesh Pattni
39:18

Yeah
,

it's

so

important
,

and

everybody

that's

working

from

home

and

stuck

at

home

right

now
,

they'll

be

going

through

some

of

these

stages
.

So

what

you

know
,

the

biggest

thing

you

can

do

is

identify

when

you

do

your

thinking

and

how

you

do

your

thinking
.

Yeah
,

I

love

that

you're

sitting

at

a

desk

I

love

that

you

know

for

you

that

might

become

something

like

hitting

a

tennis

ball

against

the

wall

for

an

hour

yeah

yeah
,

whatever

it
,

it

is

right
,

it's

still

working
.

Dipesh Pattni
39:45

That

doesn't

mean

you're

suddenly

not

working
,

as

long

as

you're

still

focused

on

what

your

task

at

hand

is

and

you're

basically

trying

to

figure

out

how

you're

going

to

do

it
.

Dipesh Pattni
39:53

You're

still

working
,

so

you

know
.

That

is

very

important

for

people

to

understand
.

I

like

that
.

Yeah
,

I

saw

this

video

where

somebody's

using

a

fan

or

something

to

move

their

mouse

around

at

home
,

so

it

looks

like

they're

working

and

I'm

like

that's

not

how

it

should

be
.

Companies

shouldn't

be

sitting

there

monitoring
.

Are

people

still

logged

in
?

Are

people

still

logged

in
?

That's

not

how

working

from

home

works

and

people

work

differently
,

don't

they
?

Dipesh Pattni
40:18

Yeah
,

exactly
,

everybody

works

in

different

ways

and

I

think

that

everyone

has

to

self-reflect

to

find

what

that

process

is
.

When

do

you

do

your

thinking
?

When

do

your

best

ideas

come

to

you
?

Um
,

you

know

what

do

you

actually

do

at

your

desk

when

you're

sitting

there
,

and

why

are

you
?

You

know

the

times

you're

most

productive
,

why

are

you

that

productive

at

your

desk
?

Um
,

and

you

know

again
,

if

we

can

tie

this

all

back

to

mindset
,

because

if

you

accept

all

of

these

things
,

suddenly

you're

already

in

a

better

mindset

and

a

frame

of

mind
,

because

you

know

how

you

operate

in

a

different

condition
.

Alex Wilson-Campbell
40:53

No
,

I

love

that

going

into

an

office
,

yeah
,

delivering
,

deliberate
.

On

the
.

On

the

flip

side

of

that
,

if

you're

feeling

at

your

lowest

point
,

you

you

probably

need

to

assess

yourself

and

look

at

yourself

and

think

to

yourself

why

am

I

feeling

like

this

right

now
?

What
,

what's

causing

me

to

feel

this

way
?

And

then
,

when

you
,

when

you're

more

aware

of

the

things

that

help

you

to

do

your

best

work
,

or

you're

aware

of

the

things

that

are

causing

you

to

be

in

a

slump
,

then

you

can

actually

begin

to

think

about

remedying

them

right
.

Dipesh Pattni
41:25

Yeah
,

and

you

know

there's

already

signs

of

it
,

because

so

I

think

I

mentioned

that

I've

partnered

with

a

gentleman

named

Nick

on

his

business

Help

for

Addiction
,

and

we

did

an

equity

deal

where

I

would

basically

take

equity

of

the

website
.

And

you

know
,

we've

been

working

together

for

over

a

year

now

and

you

know
,

due

to

all

the

current

circumstances
,

we're

literally

launching

online

therapy

next

week
,

because

we've

had

an

influx

of

demand

for

online

therapy

and

everything

seems

to

be

related

to

more

mental

health
,

with

the

idea

that

you've

got

this

virus

out

there

and

that

virus

scares

people
.

It's

frightening
,

right
,

yeah
,

and

then
,

like
,

people

are

working

from

home

now
,

so

they're

not

only

dealing

with

the

pressure

of

I

need

to

learn

what

my

processes

are

working

from

home
,

how

I

operate

from

home
,

um
,

the

boredom

of

not

being

able

to

leave

your

house
.

Dipesh Pattni
42:18

Um
,

then

they've

got

this

virus

out

there

as

well

that

they're

scared
,

they're

frightened

of
,

they're

scared

that

something's

gonna

happen

to

them

or

their

family

member

or

their

friends
,

right
,

um
,

so

there

is
,

you

know
,

that's

going

on

in

the

back

of

their

mind

as

well
.

Dipesh Pattni
42:31

So

you

know
,

that's

why
,

like

this

whole

online

therapy

we're

doing

with

that

is
,

the

reason

we're

launching

online

is

simply

so

we

can

deliver

it

via

zoom
,

so

people

can

have

that

while

they're

at

home
.

Um
,

but

the
,

the

only

reason

we've

done

this

is

because

we've

already

had

inquiries

about

um
,

about
,

you

know
,

having

therapy

from

home
.

Can

you

give

us

therapy

from

home
?

And

we
,

you

know

we've

got

therapists
,

so

we're

like
,

let's

just

deliver

it

online

because
,

you

know
,

I

I

think

that
,

as

this

develops

and

depending

on

how

long

we're

in

lockdown
,

there's

going

to

be

a

lot

of

people

are

going

to

start

struggling

with

working

from

home
.

So
,

you

know
,

I

hope

that

they

listen

to

this

conversation

because

you

know

you've

said

some

really

useful

stuff

um
,

about

um
,

you

know

about

the

process
,

about
,

like
,

um
,

how

you

found

your

way

how

I

found

my

way

and

I

think

that's

everybody

has

to

find

their

way
,

uh
,

at

this

time

and

find

something

that

works

positive

for

them
.

Supporting Remote Team Mental Health

Dipesh Pattni
43:28

I

come

from

the

school

of

positivity

and

I'll

tell

you

something

when

I

set

up

on

my

own

that

all

went

out

the

window
.

I

thought

I

was

immune

to

feeling

negative

about

it
,

but

yeah

it's

easy

to

be

positive

when

everything's

going

right
,

absolutely

right

it's
.

Alex Wilson-Campbell
43:41

It's

not

so

easy

when

everything's

going

right
,

absolutely
.

Dipesh Pattni
43:42

It's

not

so

easy
.

When

everything's

going

right
,

it's

still

easy

when

a

little

bit's

gone

wrong
,

but

when

everything
,

suddenly
,

all

the

pressure

is

on

you

and

you

have

to

deliver
,

positivity

is

you're

not

sitting

there

thinking
.

Let

me

just

be

positive

about

this

right

now
.

Alex Wilson-Campbell
43:57

It's

one

thing

you

need

to

have

that

positive

mindset
.

Yeah
,

it's

one

thing

being

a

manager

or

a

founder

or

an

owner

of

a

business

that's

co-located
.

There's

pressures

that

are

brought

to

bear

on

somebody

who

is

that

person
,

because

they

often

talk

about

being
,

you

know
,

wondering

who

they

should

talk

to
.

But

when

it

comes

to

being

that

person

that

founder

or

that

manager
,

and

then

working

remotely
,

I

think

it's

even

more
.

The

pressures

are

even

greater

because

you

don't

have

that

contact
.

Dipesh Pattni
44:32

Yeah
,

absolutely

Alex
.

Because
,

alex
,

if

you're

a

manager

right

now
,

you're

probably

thinking

uh
,

not

just

about

yourself
,

you're

probably

thinking

how
,

if

you're

a

good

manager
,

you'll

be

thinking

how

am

I

going

to

manage

my

team
?

Alex Wilson-Campbell
44:47

absolutely

yeah
,

yeah

they

are

mentally

okay

as

well

and

how

I

mean

actually

on

that

point
,

how

can

you

recognize

sort

of

symptoms

in

your

own

team

as

well
?

I

mean
,

as

much

as

it's
,

it's

probably
.

I

don't

know

if

it's

easier
.

I

I

mean

not

to

say

I

found

it

easy

to

look

for

the

symptoms

in

myself
,

but

it

can

sometimes

be

more

difficult

to

look

for

symptoms

in

people

you're

managing
,

because

people

I

don't

know

unless

you've

got

a

really

really

close

relationship

with

somebody
.

You

know

them

inside

out

it's
.

Sometimes

people

might

mask

them

or

I

don't

know

what

what

can

you

do
?

Dipesh Pattni
45:23

well
,

that's

really
,

that's

a

really

good

question
.

Um
,

there's
,

you

know

what

there's

a

lot

of
.

Dipesh Pattni
45:30

There's

actually

quite

a

lot

you

can

do

as

a

manager
.

Um
,

first
,

when

you

first

sit

down

and

think

about

it
,

get

yourself

right
,

make

sure

that

you're

comfortable

and

you've

found

your

process

at

home
,

and

how

you're

going

to

basically

continue

to

be

productive
,

and

how

you're

going

to

make

sure

you

have

the

right

mindset

every

morning
,

and

stuff

like

that
.

So
,

once

you've

looked

after

yourself
,

now

you

help

your

team
.

Right
,

but

you've

got

to

be

quick

with

it

if

you're

a

manager
,

because

you

can't

take

weeks

to

find

your

own

process

and

stuff
,

you've

got

to

be

pretty

quick
.

So
,

in

the

meantime
,

what

you

should

be

doing

is

implementing

something

that

creates

a

little

bit

of

normality

to

what

your

staff

has

in

the

office
.

Now
,

what
?

What

does

staff

love

most

in

the

office
?

Well
,

they

will

enjoy

the

fact

that

they

get

to

have

banter

with

their

colleagues
.

They

will

and

I'm

taking

the

work

out

of

it

like
,

whether

you

enjoy

your

work

or

not
,

it's

got

nothing

to

do

this

right

now
.

Right
,

you

need

to
.

Dipesh Pattni
46:24

Basically
,

as

a

manager
,

you

should

be

focused
.

If

you

want

the

best

out

of

them

at

this

time
,

you

should

be

focusing

on

their

mindset

and

how
,

what

you

create

that

keeps

them

in

a

strong

frame

of

mind

right

now
.

So

the

biggest

thing

that

we

all

have

right

now

is

we

can

all

relate

to

the

fact

that

we're

all

locked

in

our

houses
.

So
,

as

a

manager
,

if

you

didn't

have

anything

that

you

could

relate

to

with

your

staff

before
,

you've

certainly

got

something

now
,

because

you're

going

to

be

having

the

same

challenges

as

your

staff

is

Absolutely

yeah
.

And

what

I

would

suggest

is
,

if

you're

not

always

going

to

recognize

when

somebody

is

shooting

down

because

they

might

pretend
,

but

what

you

will

notice

is

that

if

they're

more

frustrated

on

web

conference

meetings

or

on

the

phone
,

you'll

be

able

to

sense

frustration

for

sure
,

because

somebody

who

normally

contributes

a

lot

will

suddenly

contribute

less
,

will

suddenly

contribute

less
.

Dipesh Pattni
47:25

Somebody

who
,

um
,

somebody

who

doesn't

contribute

as

much

anyway
,

but

will

suddenly

become

very

quiet

or

very

distant
,

or

when

you've

asked

them

something
,

they

might

not

necessarily

be

as

focused

on

their

work
.

You

know

you

want

it's

good

to

ask
,

it's

good

to

ask

your

staff

details

at

this

time
,

because

if

they're

not

in

the

detail

when

they

normally

are
,

then

you'll

be

able

to
.

It's

another

tell
,

right
?

But

I

think

that

rather

than

trying

to

identify
,

okay
,

which

one

of

my

team

has

got

anxiety

and

which

one

hasn't
.

I

think

that

what

you're

going

to

be

more

better

off

doing

is
,

as

a

manager
,

ring

them

up
,

ring

up

everybody
,

ring

up
,

whoever

your

team

members

are
.

I

mean
,

even

if

you've

got

a

team

of

like
,

when

I

had

a

team

of

70

people
,

I

still

had

five

direct

reports

right
,

and

then

it

kind

of

like

filters

out
.

Dipesh Pattni
48:11

So

at

least

ring

up
,

yeah
,

ring

up

your

direct

reports

and

maybe

bring

up

a

couple

of

people

underneath

them

too

and
,

just

you

know
,

have

a

conversation

with

the

house
.

Things

you

know
,

like

you

talk

to

them

about

some

maybe

you're

some

of

your

frustrations
.

Let

them

talk

about

some

of

their

frustrations
,

because

letting

it

out

is

going

to

help

as

well
.

Yeah
,

um
,

we've

got

things

like

zoom

as

well
,

where

you

can

have

a

whole

group

meeting
.

So

you

should

be

setting

one

of

those
,

you

know
,

every

every

two

or

three

days
,

I

think
,

at

this

moment

in

time
,

just

not

necessarily

to

do

work
,

right
,

but

just

so

all

the

staff

are

still

talking

to

each

other
,

so

you

might

talk

a

bit

about

work

but

then

talk

a

bit

about

everything

else

going

on
.

Dipesh Pattni
48:50

Don't

just

let

it

all

go

back

to

work

because
,

if

you're

just

going

to

talk

to

your

staff

about

work

at

this

worrying

time
,

then

they

are

not

going

to

be

mentally
,

mentally

prepared

or

mentally

safe
,

because

what

you

need

is

you

need

to

be

creating

some

normality

about

what

they

have

in

their

workplace
.

You

know

that

fact

that

if

you've

got

a

Zoom

and

everybody's

on

it

and

everybody's

having

a

laugh

about

something
,

then

that's

great
.

Remote Socializing and Well-Being Strategies

Dipesh Pattni
49:16

The

other

thing

is

you

could

even

do

evening

drinks
,

right
.

Dipesh Pattni
49:19

You

could

say

that
,

oh
,

let's

all

have

a

team

drink

together

um

this

evening

it's

friday

or

it's

thursday

remotely
,

yeah
,

yeah
,

let's

do

remote

drinks
.

Alex Wilson-Campbell
49:28

Yeah
,

yeah
,

why

not

exactly

yeah
?

Dipesh Pattni
49:32

the

other

thing
,

there's

a

great

app
.

It's

called

um

house

party
.

Have

you

heard

of
?

Alex Wilson-Campbell
49:35

it
.

No
,

I

haven't
.

I'm

gonna

write

that

one

down
.

Dipesh Pattni
49:37

House

party

yeah

yeah
,

house

party
,

yeah
,

so

so

what

you

can

do

in

house

party

you

could

set

up
.

You

and

your

team

could

set

up

on

house

party
.

Yeah
,

so
,

what

you

can

do

in

house

party
,

you

and

your

team

could

set

up

a

house

party

and

let's

say
,

you

decide

to

FaceTime

one

of

your

team

members
,

so

you

might

be

having

a

conversation

with

that

team

member
,

but

somebody

else

from

your

team

can

then

intrude

and

jump

in

on

that

call
.

Okay
,

so

if

you

leave

the

room

open
,

so

somebody

else

from

that

team
,

from

your

team

or

your

friend

list

can

jump

in

on

that

call

and

suddenly

just

randomly

join

the

conversation
.

Um

plan

spontaneity
?

Yeah
,

it's

like

it's

a

banter
,

isn't

it

like

in
?

Dipesh Pattni
50:14

the

office

as

well

it'd

just

be

a

good

laugh

to

do

something

like

that
.

Um
,

you

have

to

be

delivering
.

I

just

think

you

need

to

right

now
,

at

this

moment

in

time
.

You

should

be

delivering

more

mindset

stuff
.

Then

how

far

are

you

with

your

work
?

Can

you

hit

the

deadlines

and

that

sort

of

thing
?

Alex Wilson-Campbell
50:29

yeah

as

long

as

you've

got

a

team

that

hits

deadlines
,

then

you

should

be

focusing

on

on

the

people

and

what

their

state

of

mind

is

and

how

the

communication

is

flowing
,

more

than

anything

else

yeah
,

I
,

I

agree
,

and

I

think

in

this

because
,

I

mean
,

I've

spoken

to

people

who

who've

been

in

the

world

of

remote

work
,

who

work

remotely

for

10
,

20

years
,

and

some
,

some

of

them
,

it

took

them

six

months

a

year
,

two

years
,

to

get

to

grips

with

working

from

home

and

forget

about

the

the

day-to-day

work

that

they

have

to

do
.

Alex Wilson-Campbell
51:01

It

just

it

just

took

them

like

that

length

of

time

to

just

bed

in
.

So

I

agree

with

you
,

I

think

it's

so

important

to

talk

about

things

other

than

work
,

but

it's

also

important

to

have

that

empathy

and

have

that

patience

with

your

team

so

that

you
,

you

can

give

them
,

as

you

know
,

as

much

time

as

possible

to

actually

acclimatize

to

this

new
,

this

new

sort

of

uh
,

you

know

way

of

life

that

we're

having

at

the

moment
.

You

know
,

you

have

to

get
,

get

ready

for

it
,

prepare

them

for

it
.

Dipesh Pattni
51:31

I

completely

agree
,

because

businesses

are
.

You

know
,

businesses

are

worried

as

well

right

now
,

because

obviously

profits

are

down
,

sales

are

down
.

Alex Wilson-Campbell
51:48

So

for

somebody

that's

leading

that

business
,

it's

difficult

because

they

need

to

worry

about

the

patience

of

their

employee

and

then

they

need

to

worry

about

their

bottom

line
.

Dipesh Pattni
51:55

But

I

think

that

if

you

can

focus

more

on

the

people

so

that

that

bottom

line

improves
,

and

that

that

might

be

one

way

to

go

about

it
,

or

you

do

need

to

split

your

time

by

saying
,

okay
,

well
,

clearly

we're

going

to

need

more

clients
,

clearly

we're

going

to

need

more

sales
,

so

you

put

things

in

place

for

that
,

and

then

you

say

how

am

I

going

to

carry

on

making

my

people

deliver

as

well

as

they
?

They've

always

delivered

and

you

have

something

in

place

for

that
?

You

can't
.

If

you
,

if

you

as

a

business
,

and

if

you

now

suddenly

just

focus

on

the

sales

bit

because

that's

where

the

emergency

is
,

then

just

put

this

side

the

people

think

is

going

to

dip
.

Without

doubt

it's
.

You

know
,

you're

going

to

have

to

be

that

leader

that

you

you

thought

you

was

or

you

are

when

you

started

this

business

and

you're

going

to

start

juggling

things

you

know

again

and

make

sure

your

focus

is

split

in

two

places

yeah
,

it's

a

different

kind

of

leadership
,

isn't

it
?

Alex Wilson-Campbell
52:48

it's

really
.

Dipesh Pattni
52:50

Yeah
,

it's

more

of

a

business

owners

right

now
.

Alex Wilson-Campbell
52:52

Really

feel

for

them

I

do
,

um
,

I

do

too
.

It's
,

it's

and

it's

difficult
.

I

think

those

business

owners

also

or

business

owners
,

managers
,

founders

they

also

need

to

have

that

support

network

themselves

because

they're

taking
.

What

you

have

to

realize

is

you're

taking

on

being

that
,

I

suppose
,

coach
,

I

suppose

you

could

say

they're

almost

being

becoming

coaches
,

um
,

and

being

more

sort

of

that
.

All

that

empathy

it's

gonna

have
,

it's

gonna

probably

take
,

it's

take

a

sort

of

toll

on

on

on

you

as

well
,

because

you're

having

to
,

like

you

said
,

you're

going

to

have

to

acclimatize

to

working

remotely

and

getting

your

team

all

in

place

and

dealing

with

all

the

daily

pressures

that

it

takes

to

actually

run

a

team

or

run

a

business
.

But

who

is

looking

after

you
?

So

you

have

to

figure

out

who

that

person

would

be
,

or

bring

people

into

your

network
,

your

support

network
,

to

look

after

you

as

well
,

so

that

you're

in

the

best

possible

position

to

look

after

your

team
.

Dipesh Pattni
53:48

Yeah
,

great
,

and

I

think

you

know

you

just

stumbled

on

something

really

important

Like

who's

looking

after

you
,

um
,

and

and

so

like
,

I

think

that

you

should

still

be

trying
.

Dipesh Pattni
53:58

Just

like

we

talked

about

remote

drinks

with

your

work

colleagues

and

stuff

like

that
,

I

think

you

still

should

be

doing

some

remote

stuff

with

your

friends
.

Um
,

so

I've

actually

got

something

planned
,

you

know
,

today
,

um

is

I'm

going

to

be

playing

a

poker

game

on

poker

stars
,

and

you

know

it's

not

for

a

lot

of

money
,

it's

a

very

small

amount

of

money
,

uh
,

but

I'm

playing

in

a

private

room

with

friends

and

simultaneously

we're

all

going

to

be

talking

on

Zoom

as

well

while

we

play
.

And

that's

something

I've

got

planned

tonight
,

because

I

can't

go

in

one

of

the

houses

and

play

a

poker

game
.

So

we

said

we're

all

stuck

in

the

house
.

Should

we

have

a

game

of

poker
,

like

we

would

normally

like

once

every

couple

of

months
?

But

we'll

do

it

from

home

and

we'll

do

it

on

PokerStars
,

because

you

can

have

a

private

room

and

we'll

come

and

zoom

at

the

same

time
.

Dipesh Pattni
54:48

Um
,

and

this

is

you
,

this

is

all

of

that

stuff

is

what

helps

your

well-being

as

well
,

because

you've

got

to

see

your

friends

and

all

your

family

and

stuff

like

that
,

and

you

know

this

is

just

how

you

have

to

function

for

a

little

while
.

But

you've

got

to

embrace

all

the

technology

that

we've

got
,

because

we've

created

all

this

technology

that

allows

us

to

be

remote
.

And

aren't

we

lucky

we

created

it
.

Yeah
,

exactly

why

we

should

be

using

it

because

we've

built

a

world

where

you

can

stay

at

home
.

Alex Wilson-Campbell
55:20

Literally

yeah
,

yeah
,

no
,

I

agree
,

it's

about

also

thinking

outside

of

the

outside

of

the

box
.

I

suppose

I

wouldn't
,

I'd

never

have

thought

of
,

actually
.

I

mean
,

I

don't
,

I

don't

know

much

about
,

um

uh
,

poker

or

well
,

gaming

is

not

something

I

do

that

much
,

but

I

know

that
,

for

example
,

places

like

twitch
,

if

you

are

a

gamer
,

twitch

is

a

place

where

you

can

sort

of

hang

out
.

You

can

create

private

spaces
,

can't

you
,

and

game

on

there
.

I

don't

know
,

just

like

you

said
,

just

having

on

for

something

like

Skype
.

If

you've

got

people

in

your

network
,

you

can

just

gather

together

and

just

talk

about

what

went

on
.

Dipesh Pattni
55:59

Yeah
,

exactly
.

Alex Wilson-Campbell
56:00

And

lots

of

these

apps

now
,

for

example
,

google
.

Now

they've

stepped

up

and

they've

been
.

They've

improved

um

hangouts

and

they've

got

meat
.

Now
,

haven't

they
?

And

you

can

have
,

I

don't

know

10
,

I

think
,

up

to

20

people
,

25

people

on

there

at

a

time
.

So

it's
,

there's

all

kinds

of

different

tech
.

Dipesh Pattni
56:17

So

I

didn
.

But

I've

always

used

it

just

for

like

um
,

you

know
,

like

almost

like

a

FaceTime

or

something
.

Yeah
,

Uh
,

when

I'm

only

having

a

meeting

because

I

didn't

know

that

actually

they're

doing

similar

things
,

that's

quite

good
,

yeah
.

Alex Wilson-Campbell
56:29

But

I

think

that

interaction

we're

human

beings

after

all

we

need

interaction

we

need

to

separate

work
,

uh
,

from
,

like

you

suggested
,

uh
,

depe
,

separate

our

work

from

our
,

you

know
,

our

downtime
.

We

need

to

have

that

downtime
.

We

have

to

have

that

that

sort

of

baked

in

to
,

yeah
,

to

the

you

know
,

the

daily
,

daily

life
,

or

at

least

once

or

twice

a

week
,

you

know
,

especially

now
.

Alex Wilson-Campbell
56:52

So
,

yeah
,

yeah

definitely

now

yeah
,

um

so

yeah
,

I

was

gonna

say

what
,

what
.

What

are

the

plans

for

you

now
?

What

are

the

plans

for

you

now
?

What

are

the

plans

for

you

and

GravitasQ
?

Dipesh Pattni
57:05

So

you

know
,

as

I

said
,

I

feel

sorry

for

business

owners

because
,

to

be

honest
,

right

now

is

a

difficult

time

for

GravitasQ

as

well
.

You

know
,

we've

had

a

couple

of

clients

turn

off

their

PPC

ads
,

so

that's

going

to

impact

as

a

business
.

That's

going

to

impact

me

because
,

um
,

if

they're

not

advertising
,

then

obviously

I've

got

less

to

do
.

Um
,

I'm

very

lucky

in

the

fact

that

seo

clients

they
,

they

continue

to

do

what

they

do
.

Um
,

and

they

should
,

because

with

seo

it's

you

know
,

you

can't

just

suddenly

stop

because

we're

on

lockdown

for

a

little

while
.

Seo

is

something

you've

got

to

keep

doing

anyway

Business Continuity and Remote Fitness

Dipesh Pattni
57:40

.

I

think

with

pvc

and

media

because

it's

real-time
,

there

are

pockets

where

a

couple

of

clients

have

turned

up

because

it

doesn't

make

sense

for

them

to

be

live

If

you're

on

a

venue

and

you're

doing

PPC

ads

when

your

venue's

closed
.

Dipesh Pattni
57:57

There's

no

point

in

running

ads
.

Dipesh Pattni
58:00

Send

people

to

ask

them

to

come

to

your

shop

or

anything

like

that
,

right
?

So

you

know

it's

going

to

be

a

tough

time
.

I

mean

I'm

confident

that

people

get

through

it
,

but

it's

going

to

be

a

tough

time

and
,

um
,

going

forward
,

I

mean

like
,

um
,

you

know

we've

it's
,

it's
,

it's

almost

business

as

usual

otherwise
.

So

I'm

lucky

in

the

fact

that

you

know

I've

got

a

um
,

a

good

uh

client

book
,

in

the

sense

that

I've

got

a

variation

of

clients

so

they're

not

all

people

see

where

everybody

has

to

turn

off

or

anything

like

that
.

So

I'm

very

lucky

in

that

sense
.

So

it's

business

as

usual

and

we've

got

to

skews
.

Dipesh Pattni
58:32

Just
,

the

plan

is

to

continue

growing

it

and

kind

of

like

one

of

the

biggest

things

that

doctors

Cuny's

is

exposure

and

the

fact

that

we're

bringing

people

with

five

to

ten

years

to

the

table
,

with

five

to

ten

years

experience

to

the

table
,

you

know
,

and

what

they

can

do

and

how

good

they

are

is

very
,

very

important

to

how

a

business

can

grow
.

Whether

you're

large

or

small
,

you

might

be

a

very

big

brand

and

you've

just

never

managed

to

get

your

performance

right
.

Well
,

what

if

I

told

you

we

can

give

you

people

that

have

been

around

and

have

worked

on

a

lot

of

brands

and

managed

to

get

the

best

out

of

some

big

brands

as

well

yeah
.

Dipesh Pattni
59:14

So

you

know
,

that

is

the

message

we're

putting

out

there
,

because

I

think

that

a

lot

of

brands

are

now

kind

of

becoming

a

little

bit

hesitant

with

agencies

and

things

like

that
,

and

this

is

the

whole

reason

the

consultancy

was

started

up
.

And

even

if

you

want

somebody

to

review

whether

you're

doing

the

right

stuff
,

then

that's

another

reason

to

give

us

a

call

as

well
.

But

yeah
,

for

us

it's

business

as

usual
.

As

I

said

on

Helpful

Addiction
,

we're

going

live

on

online

therapy

this

week
,

so

that's

going

to

be

big

because

there's

a

lot

of

people

out

there

who

are

not

going

to

be

able

to

get

to

rehab

to

deal

with

their

health

or

drug

addictions
.

Dipesh Pattni
59:55

There

are

people

that

might

be

having

anxiety

and

depression

issues
.

So

the

fact

that

they'll

be

able

to

get

therapy

at

home

from

their

phone

or

tablet

or

computer
,

it's

going

to

be

really

big
,

and

that's

delivered

by

a

registered

therapist

from

our

clinic

anyway
.

Alex Wilson-Campbell
1:00:11

So

you're

still

busy
,

then

You're

still

keeping

busy
.

Yeah
,

still

busy

Still

busy
.

Dipesh Pattni
1:00:16

It's

a

bit

like

the

hard

bit

is

not

being

able

to

go

out
.

So

I

haven't

been

able

to

go

to

the

gym

and

today

I

was

feeling

a

little
.

This

morning

I

was

feeling

a

little

sore
,

um
,

like

my

muscles
,

aren't

you

know
?

Alex Wilson-Campbell
1:00:26

they're

not

active
.

Yeah
,

yeah
,

they're

not

active
.

Dipesh Pattni
1:00:28

So

today

I'm

going

to

go

for

a

run
,

probably

about

four

or

five

o'clock

as

well
,

because

I

just

need
,

I

need

to
.

I'm

gonna

have

to

go

out

and

at

least

have

a

run

in

the

fresh

air

well
,

at

least

we're

allowed

to

do

that
.

Alex Wilson-Campbell
1:00:40

We're

allowed

to

do

that
.

We're

allowed

to

do

that
.

Dipesh Pattni
1:00:41

Yeah
,

we're

allowed

to

exercise

once

a

day
,

and

I

haven't

been

taken

the

opportunity

to

do

that

either
.

Alex Wilson-Campbell
1:00:49

Again
,

that's

another
.

I

mean

that

could

be

a

whole

other

podcast
,

couldn't

it

On

how

to

sort

of

keep

physically

in

shape
?

Because

I

actually

did

a

podcast

about

that
.

In

terms

of

the
,

because

lots

of

people
,

people
,

we

talk

about

the

mindset

and

the

mental
,

the

mental

aspect

of

working

from

home
.

Rightly

so
,

because

it

affects

a

lot

of

people
.

But

sometimes

that's

the

we

don't
.

We

neglect

the

physical

consequences

of

working

from

home

as

well
,

because

obviously

you

have

to

have

that

discipline
,

don't
?

You

have

to

be

able

to

discipline

yourself

to

get

up
,

and

just

get

up
,

and

walk

up

and

down

the

stairs

or

go

to

the

gym

or

go

around

the

block
.

Dipesh Pattni
1:01:26

So

that's

a

whole

different

story

which

we'll

cover

at

another

time
,

I

guess

yeah
,

mate
,

that

there's

definitely

a

podcast

in

that
,

because

when

I

when

I

first

uh

set

up

on

my

own
,

I

was

thinking

you

know

what
?

This

is

brilliant
,

I

want

to

go

to

the

gym

every

day
.

And
,

um
,

it

did

not

last
.

I

was

very

bored

when

I

was

in

the

workplace
,

right
?

Alex Wilson-Campbell
1:01:45

so

I

was

like

something's

not

right

here
.

Yeah
,

I

thought

that
,

you

know
,

I

thought

this

would

be

easier
.

Dipesh Pattni
1:01:50

Yeah
,

and

your

fatigue

does

suffer

a

little

bit
.

Yeah

if

you're

not

exercising
,

then

you

know

what

happens
.

Your

productivity

um

change
.

I

started

intermittent

fasting

as

well
,

where

I

don't

do

anything

till

one

o'clock

as

well
.

Um
,

and

I

find

that

really

good

because
,

uh
,

in

the

morning

I'm

not

like

rushing

around

to

uh

to

have
.

I'm

not

not

rushing

around
,

but

I'm

not

worried

about

what

I'm

having

for

breakfast
.

Alex Wilson-Campbell
1:02:13

All

I'm

going

to

do

is

I'm

going

to

come

in

the

kitchen
,

get

a

coffee

and

get

on

my

desk
,

and

it

just

made

me

a

whole

lot

more

productive

as

well

so

yeah
,

you

probably

have

a

podcast

on

that
,

yeah
,

there's

definitely

a

podcast
,

but

this

one

has

been

really

eye-opening

for

me

and

it's

like

I

said
,

it's

been

good

to

have

some

face

time

with

you
,

having

written

to

you

all

these

these

years
.

Alex Wilson-Campbell
1:02:32

And
,

um
,

I

just

want

to

wish

you

all

the

best

with

gravitas

q
,

I'll

be

keeping

obviously

up

to

date

with

that
.

What

I

want

to

do

as

well

is
,

um
,

is

make

sure

that

we

we

get

get

help

for

addiction

in

the

show

notes

so

people

can

actually

link

to

it

from

the

show

notes

and

you

know

if
,

if
,

if
,

any

of

this

has

chimed

with

you

today
.

If

you're

experiencing

I

don't

know

slumps

in

your

mood
,

you

know

if

you
,

if

you're

feeling

not

yourself
,

if

you're

feeling
,

if

somebody

you

know

is

is

not

feeling

themselves
,

then

don't

keep

it

to

yourself
.

Whatever

you

do
,

at

the

very

least

talk

to

somebody
.

But
,

um
,

it

may

be

that
,

uh
,

help

for

addiction

could

be

something

that

could

help

you

out

definitely

reach

out
,

because

on

the

website

you

can

even

have

there's

instant

web

chat
.

Dipesh Pattni
1:03:20

Um
,

there's

a

consultation

form
,

so

you

don't

necessarily

have

to

come

and
,

you

know
,

buy

online

therapy

before

somebody

is

willing

to

have

a

conversation

with

you
.

If

you

just

put

a

little

message

in

the

web

chat

and
,

um
,

you

know
,

nick

or

one

of

these

colleagues

will

um

have

a

conversation

with

you
.

Uh
,

less

likely

to

be

me
,

as

I'm

probably

not

the

most
,

I'm

not

the

best

suited

to

it
,

but

you

know

people

that

have

got

experience

in

therapy
,

people

that

have

the

experience

of

addiction
.

You

know

you

can

have

a

conversation

with

them

on

web

chat

on

up

for

addictioncouk
.

Dipesh Pattni
1:03:49

So
,

yeah
,

definitely

if

you

are

struggling

with

remote

working

then

yeah
,

definitely
,

but

I

hope
,

like

you

know

the

conversation

today

that

we've

had
,

you

know

that

will

help

people
.

Um
,

that

will

help

people

anyway

so

I'm

sure

it

will
.

Alex Wilson-Campbell
1:04:02

I'm

sure

it

will

and

we'll

be

keeping

up

to

date

thank

you

for

having

me

on

as

well

pleasure
.

It

was

my

pleasure

and

we

will

speak

to

you

soon

and

thank

you

everybody

for

listening
,

and

we'll

catch

you

with

another

episode

very

soon
.

So

all

of

you

take

care

and

we'll

speak

to

you

soon

bye
,

bye
.