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RWL231: How to Achieve Balance and Wellness in Your Life w/ Rowena Hennigan

FROM THE ARCHIVE: Rowena Henigan shares her personal story of transitioning to remote work amidst family health challenges and how it allowed her to maintain her career while moving to Spain for her child’s asthma. Discover how remote work has empowered Rowena, both personally and professionally, from her early days with a telecommunications company to her roles with large insurance companies and her aspirations as a digital nomad.

Managing clients across different time zones can be daunting, but Rowena offered advice on overcoming these challenges while maintaining a work-life balance. We talked about the steep learning curve associated with mastering various video conferencing tools and adapting to remote work. Our discussion also touches on the need for self-discipline and routine to prevent overwork and burnout, emphasizing the importance of intentional self-care practices to stay productive and well.

Incorporating wellness into remote work life is essential, and Rowena provided tips on maintaining self-care through manageable chunks of time and creative activities. Learn how taking breaks can enhance productivity and why human connection is vital in the virtual world. Through personal anecdotes and practical advice, we highlighted the necessity of supportive conversations, empathy, and trust among remote teams.

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Remote Work Life Podcast Interview

Alex Wilson-Campbell
0:00

Hi
,

it's

Alex

Geller

from

the

Remote

Work

Life

Podcast
.

I

hope

you're

well
,

wherever

you

may

be

in

the

world
.

I

have

yet

another

special

guest

today

with

me
.

I

have

Rowena

Hennigan
,

and

Rowena

is

a

remote

work

skills

expert
.

She's

got

unique

experience

of

designing

and

delivering

university

accredited

courses

in

that

subject
.

She's

passionate

about

well-being

in

remote

work
,

which

is

what

we

all

need
,

especially

in

organizations
.

It's

obviously

vital

and

she

views

that

as

vital

in

effective

operations
,

and

I

couldn't

agree

more
.

She

is

the

employee

programs

remote

expert

for

two

large

insurance

companies
.

Now

Rowena

works

100%

remote

from

Spain

hard'd

love

to

be

there

right

now

and

she's

founded

two

fully

remote

companies

herself
.

She's

founded

Row

Remote

and

Rise
,

which

is

R-I-S-E

in

capital

letters
.

So

Rise
,

which

is

all

about

emotional

intelligence
,

and

she's
,

of

course
,

a

seasoned

digital

nomad
.

Rowena
,

I

just

want

to

say

thank

you

so

much

for

taking

the

time

to

join

us

today

and

you're

very

welcome

thanks
,

alex
,

and

thanks

for

the

fabulous

introduction
.

Rowena Henningan
1:14

It's

lovely

to

join

you

today

no
,

it's

wonderful
.

Alex Wilson-Campbell
1:17

It's

that

first

conversation

we

had

a

couple

of

weeks

ago

because

I

met

rowena
.

We

were

met

via

LinkedIn
,

I

believe

it

was
.

I

met

via

referral
.

Somebody

recommended

you

to

the

show

and

I

thought

let

me

have

a

look
.

So

I

looked

and

I'd

heard

of

you

before

and

you're

somebody

who

is

well

known

in

the

world

of

remote

work

and

very

much

a

pioneer
,

I

would

have

said
,

within

the

world

of

remote

work
.

So

what

I

really

want

to

know

is

how

did

you

come

to

be

the

remote

work

expert

that

you

are

today
?

Rowena Henningan
1:53

I

guess

it

started

back

in

2007
.

I

was

working

with

a

telecommunications

company

in

Ireland
,

in

the

west

of

Ireland
,

who

are

now

known

as

Avaya
,

but

back

then
,

alex
,

they

were

called

Nel

and

I

was

part

of

a

global

team
.

We

were

allowed

you

know
,

we

were

enabled

to

work

remotely

in

the

early

days

of

things

like

Microsoft

Communicator

and

early

communication

tools
,

and

I

worked

a

lot

between

the

UK

and

Ireland

and

I

started

working

and

set

on

a

virtual

team

then

and

it

really

opened

my

mind

to

it
.

And

around

that

time

as

well
,

I

did

some

traveling

and

I

began

to

realize

that

I

could

work

virtually

and

it

wasn't

complete

remote

work

as

we

know

it

now

because

it

was

in

its

early

stages
,

but

that

was

my

first

taster
.

And

then

fast

forward

on

to

around

2012
,

I

was

pregnant

with

my

daughter

and

living

in

Dublin

and
,

yeah
,

I

started

to

work

a

little

bit

from

home

on

a

couple

of

the

the

contracts

I

had

at

the

time

and

that

you

know
,

with

you

have

children
.

When

you

have

kids

or

when

you're

moving

into

family

life
,

remote

work

is

really

flexible
,

it

really

supports

you

and

it

was

something

that

I

thought
.

This

is

great
.

I'm

leaning

on

this

skill
,

this

way

of

life

again
.

I'm

really

interested

in

it
.

It's

part

of

my

passion
,

and

as

I

was

working

through

those

in

a

kind

of

hybrid

model
,

as

we

call

it

now
,

with

two

contracts
,

I

began

to

notice

some

of

the

skills

you

need

to

work

remotely
.

I

my

background

is

in

marketing
,

communications

and

psychology
,

and

I

was

really

interested

in

how

we

communicated

virtually
,

how

we

made

our

intentions

clear
,

how

we

were

self-leaders
,

self-managers
,

as

individual

remote

workers
.

Rowena Henningan
3:38

And

then

a

big

life

change

happened

for

me

and

it's

a

big

part

of

my

story

my

daughter
,

around

the

age

of

one
,

developed

quite

bad

asthma

chronic

asthma

in

fact
.

So

those

first

uh
,

couple

of

years

of

her

early

life

were

very

stressful
,

to

the

point

where

myself

and

my

husband

moved

to

Spain

because

we

were

seeking

a

drier

climate

for

her

and

and

and

that

is

where

I

suddenly

really
,

really

it

was

like

the

life

lesson

to

go
.

Remote

work

has

enabled

me
.

First

of

all
,

enabled

me

to

keep

my

career

going

with

a

very

sick

child

and

I

can

flash

back

to

2014

and

15

surviving

on

very

such

low

levels

of

sleep

for

nearly

three

years

in

total
,

but

managing

to

work

a

little

bit

flexibly

with

my

in

the

two

contracts

I

had

then
,

and

then

being

able

to

change

my

whole

life

and

move

to

Spain

with

my

family

and

enable

my

daughter's

health

because

of

being

using
,

taking

advantage

of

appreciating

the

remote

work

way

of

life
.

Rowena Henningan
4:43

And

in

my

introduction

you

said

I'm

a

digital

nomad
.

Now

I

have

a

confession

I'm

a

wannabe

digital

nomad
.

It's

a

bit

different
,

difficult

with

it

with

a

young

child
,

but

I

still

love

to

travel
.

I

go

to

Bali
.

I

work

from

there

because

I

have

family

there
.

I've

been

to

France

because

I

have

family

there

and

work

from

there

when

I

go

back

to

Ireland
,

it's

the

same
.

So

it's

a

way

of

life

for

me

and

I

am

really
,

really

appreciative

and

grateful

to

remote

work

as

a

way

of

life

and

a

way

of

thinking

and

a

way

of

working
,

because

it

really

kept

me

sane

when

I

needed

it

and

kept

me

working
,

and

that's

why

I'm

so

passionate

about

it
.

Alex Wilson-Campbell
5:23

And

you

said

Ashley

actually

counted

about

two

or

three

times

which

you

said

it's

a

way

of

life

and

it's

um
,

couldn't

agree

more
.

And

it's
,

it's
.

It's

a

way

of

life

that

and

by

the

from

the

sounds

of

what

you've

just

said
,

it's
,

it's

enabled

you
.

It's

again
,

it's

an

enabler
.

It

enables

you

to

build

the

life

that

you

want

and

that

you

need
.

It's

helped

you

to

to

move

out

to
,

to

spain
,

to

help

your

daughter
,

to

be

able

to

apply

your

expertise

wherever

you

may

be

in

the

world
,

at

the

same

level

that

you

would

do
,

or

probably

even

better

than

you

would

do
,

if

you

were

in

an

office

and

you

built

a

great

career

and

now

you're

advising

people

on
,

on

um
,

on

remote

work
,

and

exactly

exactly

you
,

I

mean
,

you

mentioned

traveling
.

Alex Wilson-Campbell
6:06

I

mean
,

and

in

fact
,

maybe

what

we

should

say

at

the

top

of

the

show

as

well
,

is

that

a

bit

of

a

disclaimer

in

the

sense

that

we're

certainly

not

in

a

kind

of

a

normal

situation

as

things

stand

at

the

moment
?

This

by

no

means

and

I

keep

saying

this

because

lots

of

people

are

still

conflating

the

two

but
,

um
,

this

is

us

being

forced

to

work

from

home
.

This

is

not

remote

work
,

so

there

are

constraints
,

as

Rowena

was

saying

about

her

ability

to

travel

and

all

those

other

sorts

of

things
.

But

no
,

I

mean
,

it

sounds

like

you've

been

able
,

you

are

have

been

able

to
,

um
,

build

a

great

life

for

yourself
.

Uh
,

you've

Challenges and Priorities in Remote Work

Alex Wilson-Campbell
6:42

.

You've

got

your

clients

now

as

well
,

across

the

world
.

Where

are

your

clients

distributed
?

Rowena Henningan
6:47

So

I

have

clients

in

Europe
.

I

have

some

international

work

as

well

with

the

States
.

I

mean
,

I

choose
,

I'm

a

solopreneur

and

I

have

the

other

company

you

mentioned
,

Rise

Emotional

Intelligence
,

which

is

looking

at

services

for

corporates

in

emotional

intelligence
,

specifically

for

remote

teams
,

virtual

teams
,

and

that's

with

co-founder

Sandra

Thompson

out

of

the

UK
,

who

we've

never

met
.

We

founded

the

company

in

July
.

We've

never

met
.

My

own

consultancy

service

and

company

is

mostly

European

because

I

choose

it

that

way

because

of

time

zone
.

So

I

want

to

make

that

clear

as

well
.

I

do

have

some

further

off

work
,

but

that's

also

the

joy
.

I

mean
,

time

zones

can

be

a

challenge

and

as

well

as

being
,

you

know
,

an

advocate

for

remote

work

it's

my

own

flavor

of

remote

work
.

I

say

to

myself

that

I

don't

want

to

be

on

calls

generally

at

11

o'clock

at

night

and

because

of

the

nature

of

my

work

consulting

and

training

I

would

need

to

do

that

if

I

was

working

a

lot

with

the

safe
.

So

for

now

I'm

choosing

that

European

zone

which

is

more

time

zone
,

friendly

with

the

family
.

Rowena Henningan
7:53

But

that's

all

part

of

the

values

that

go

with

this

way

of

life
,

to

what

you

said
,

and

then

taking

that

way

of

life

and

that

purpose

that

it

can

bring

to

you
,

because

your

priorities

are

often

different
.

Some

of

my

priorities

when

my

daughter

was

sick

were

forced

on

me
.

I

didn't

have

the

choice
.

I

had

to

work

in

the

couple

of

hours

after

I'd

had

it
,

you

know
,

in

between

naps

or

whatever

Whereas

now

I

look

at

life

differently

and

I

look

at

those

values

and

that

purpose

from

that

experience
.

Rowena Henningan
8:24

And

what's

interesting

and

thanks

for

reminding
,

because

we

can

never

forget

is

we

are

living

through

such

an

exceptional
,

extraordinary

time
.

What

many

people

are

doing

and

even

you

know

I

did

it

for

five

months

solid

it's

not

true

remote

work
.

If

you're

confined

in

your

home
,

with

emergency

home

working
,

it's

not

the

same

and

you

are

restricted
,

you

have

stress
,

you

have

distractions
,

you

have

competing

responsibilities
,

and

what's

interesting

for

me

is

as

hard

as

this

last

year

has

been

for

everyone

in

different

ways
.

It

actually

reminded

me

of

those

values
.

You

reminded

me

of

those

values
.

It

actually

brought

back

to

me

the

importance

of

choosing

flexible

work

to

prioritize

your

work-life

balance

and

well-being

as

an

individual
,

and

and

that

that

that's

why

I'm

so

passionate

as

well

about

individual

remote

workers

being

aware

of

that

for

themselves

and

knowing

that

they

can

choose

that

and

that's

another

word

you've

used
,

uh
,

quite

often

initially
,

something

that's

applied

to

not

just

you

but

many

others

in

your

situation

choice
,

choosing
,

having

the

ability

to

choose
,

but

at

the

same

time

it

doesn't

detract

from

the
.

Alex Wilson-Campbell
9:35

You

know
,

the

work

and

the

all

that

kind

of

thing
.

Having

choices

is

so

important

and

you've

been

able

to
,

to

build

that

in
,

but
,

of

course
,

it's

been

by

no

means

easy

going
,

I'm

sure
,

and

this

kind

of

um

way

of

work
,

as

is
,

you

know
,

when

you're

first

starting

out
,

if

you

don't

have
,

even

if

you're

quite

experienced
,

anyway
,

it

can

be
,

it

can

have

its

demands
,

can't

it
?

Um
,

what

sort

of

challenges

did

you

face

when

you

were

sort

of

starting

out
?

And

I

mean
,

yeah
,

how

did

you

overcome

those

challenges
?

Rowena Henningan
10:09

There

is

definitely

a

learning

curve
,

and

there

can

be

a

learning

curve

particularly

as

a

sort

of

in

that

freelance

solopreneur

model

where

you're

dealing

with

different

companies

all

the

time
.

So

I'll

give

you

an

example

At

one

point

in

june
,

I

was

using

14

different

video

conferencing

tools

for

a

large

presentation

wow
,

okay

of

different

ilks

and

some

of

them

I

don't

name

names

because

I

don't

want

to

get

in

trouble

I

was

like
,

if

they

don't

really

want

that

to

happen
,

I

would

get

back

to

the

link

and

having

to

to
,

I

mean
,

I

obviously

I'm

20

odd

years

in

my

career
,

so
,

like

us

joking

at

the

start
,

alex
,

when

some

piece

of

technology

doesn't

work
,

it's

all

about

experience
.

But

there

was

a

steep

learning

curve

when

I

started

out

remote

and

established

my

company
,

row

Remote

in

2017
.

Learning

the

tool
,

understanding

more

about

asynchronous

communications
,

the

levels

of

remote

work
,

applying

them

to

myself
,

then

looking

around

back

then

and

trying

to

learn

more

about

GitHub
,

gitlab

I

mean

Andy

Treba

that

you

had

on

from

Crossover

would

be

someone

that

I

have

followed

and

admired

and

I

listened

to

the

podcast

great

podcast

episode

with

him

and

so

much

to

learn

about

how

he's

taken
,

for

example
,

and

other

companies

and

other

leaders

in

the

space

about

how

they

were

doing

things

in

remote
.

So

I

had

that

challenge

of

learning

and

then

this

year

that's

been

accelerated

completely
,

been

accelerated

completely
.

Rowena Henningan
11:47

So

that

challenge

of

keeping

up

to

date

and

understanding

what

is

out

there

in

terms

of

remote

work

and

the

different

maturity

stages

and

models

but

then

applying

it

to

your

own

personal

or

company

or

team

situation
.

Obviously

that's

something

that's

ongoing

and

you're

always

learning

and

it's

almost

like

you

have

to

almost

remind

yourself

that

it's

constantly

evolving
.

But

the

good

news

for

listeners

is

and

I'm

sure

you

would

agree

that

the

wealth

and

quality

of

information

now

is

astounding

in

these

recent

months

and

people

can

join

in

and

learn

so

much

quicker

than

someone
,

say
,

who

was

trying

to

get

into

remote

work

five

or

10

years

ago
.

There's

a

lot

more

easy
,

accessible

information

in

the

community

to

build

up

the

YouTube

videos
,

those

how-to

documents
,

all

of

that
.

So

that

was

one

of

the

challenges
.

Rowena Henningan
12:38

The

other

challenge

as

well

and

it's

a

known

challenge

within

the

whole

area

of

remote

work

is

that

potential

to

overwork
,

which

could

lead

into

burnout
.

So

I'm

mostly

sitting

in

my

I'm

in

my

co-working

space

today

I

do

have

my

husband

he's

in

an

office

near

me
,

but

I'm

on

my

own

and

in

a

physical
,

in-person

sense

most

days
.

So

I

have

to

be

my

own

boss

in

terms

of

hours
,

in

terms

of

routine
,

and

that's

something

that

can

also

be

a

challenge
,

and

it's

one

of

the

areas

I'm

really

interested

in

as

a

remote

worker
,

because

you

can

feel

that

you

are

challenged

or

may

have

some

difficulties

in

how

you

see

that

working

day

and

those

working

hours
.

Alex Wilson-Campbell
13:23

You

know

I

was

as

you

were

talking
.

There
.

I'm

nodding

away

because

I'm

thinking

to

myself
.

That's

something

I

experienced

as

well
.

That

happened

to

me

too
.

It's

kind

of

it's

amazing

when

you

you

start

to

talk

to

other

people
,

especially

other

people

like

you
,

with

your

expertise

and

the

fact

you've

worked

remotely

and

you've

been

to
,

when

you

actually
,

when

I

was

actually

starting

out
,

my

learning

went

down
.

It

just

went

down

the

pan

back

in

2009

because
,

like
,

like

you

say
,

you

have

to

be

more

deliberate

about

um

searching

out

for

searching

out

the

information
,

understanding

what

current

and

you

know

there's

lots

of

information
,

he

said
,

and

there's

sometimes

quite

a

lot

to

actually

trawl

through

on

the

internet

but
,

yeah
,

I

could
,

I

could

really
,

uh
,

understand

that

and

the

overwork

as

well
.

That's

something

probably

I

still

do
,

um
,

and

I

think

when

we

last

spoke
,

I

admitted

to

that
,

didn't

I
?

Rowena Henningan
14:09

when

I

was

but

we're

all

human

and

I

mean

I

do

it

some

days

as

well
,

of

course

we're

all

human
,

but

it's

that
,

it's

having

converse
,

open

conversations

like

this
,

because

you

maybe

don't

have

that

in
.

I

mean
,

I've

worked

in

in

in

real

teams

and

I'm

sure

you

did

as

well

before
,

in

real

office

spaces

where

someone

might

turn

around

and

go

oh
,

you

haven't

had

your

lunch
,

alex
.

Yeah
,

let's

go

for

lunch
.

Yeah
,

sitting

near

you
.

We

don't

have

that
,

and

so

how

do

we

put

in

a

framework

or

a

support

infrastructure

around

us

where

we

build

our

intention

or

our

deliberate

intention

to

make

sure

we

take

our

breaks
,

to

make

sure

that

we

keep

that

balance
?

Wellness and Holistic Remote Work

Rowena Henningan
14:53

As

I

said
,

it

won't

be

perfect

every

day
,

so

don't

beat

yourself

up

about

it
.

But

in

the

main
.

And

then
,

what

can

we

do
?

Like

what

you

and

I've

been

doing

just

have

a

chat
,

compare

notes
,

what

works

for

you
,

share

openly

and

then

reach

out

into

the

virtual

world
,

because

that's

what

I'm

sure

you'll

know

from

the

podcast

as

well

the

community

is

so

supportive

and

you

can

reach

out

to

people
.

And

if

there

is

something

that's

bugging

you

about

your

hours
,

about

your

maybe

stress

levels
,

whatever

it

may

be
,

about

feeling

a

little

bit

socially

isolated
.

There's

a

lot

of

support

out

in

the

remote

work

world
.

In

relation

to

that
,

and

actually

in

the

show

notes
,

there's

a

fabulous

site

called

meet

cafecito
.

I'm

using

my

spanish
,

um

which

is

simply

a

site

where

you

can

meet

other

virtual

workers

for

coffee
,

for

example
,

um
,

and
,

and

it's

available

all

the

time

and

you

can
.

You

can

match

up

on

different

interests
.

There's

other

things

like

that
,

you

know
,

people

can

lean

into

when

they

need

to
.

Alex Wilson-Campbell
15:52

They

just

need

to

know

about

it

yeah
,

it's
,

it's

so

true
,

and

I

think
,

uh
,

it's

been

very
,

I

mean
,

you've

been

supportive

and
,

like

you

said
,

when

you

reach

out

to

other

people
,

when

I

first

started

to

reach

out
,

in

fact
,

the

remote

work

life

podcast

itself

started

because

I

was

having

that

lack

of

learning

or

that

lack

of
,

you

know
,

interaction
.

Alex Wilson-Campbell
16:12

So

I

started

to

reach

out

to

people

and

they

started

to

give

me

information

and

then

I

started

to

share

that

information

and
,

before

you

know

it
,

the

podcast

is

born

and

I'm

talking

to

you

and

it

just

I

think

the

more

conversations

that

you

have

is
,

the

more

the

conversation

kind

of

obviously
,

the

wider

your

network

grows

and

you

feel

better
.

Actually
,

actually
,

when

I

spoke

to

you

that

time

when

did

we

speak
?

Was

it

last

week
?

Well
,

what

spoke

to

you
?

I

felt

better

after

the

conversation

because

I

think
,

like

you

said
,

sometimes

you

tend

to

beat

yourself

up

about

certain

things

or

you

think

you're

not

doing

something

right

or

you

think

you're

the

only

person

doing

that

thing
,

but

when

you

start

to

speak

to

other

people
,

it

kind

of

it's

a

bit

of

a

pressure

release
,

almost
.

So

I

was

really

appreciative

for

that
.

Rowena Henningan
16:53

Uh
,

appreciate
,

you

know

my

pleasure
,

but

it's

interesting
.

I

mean
,

a

lot

of

teachers

go

out

of

heart
.

I'm

a

teacher

and

I

still

lecture

with

the

university
.

You

know
,

as

you

mentioned

at

the

start
,

and

my

other

work

that

I

might

do
,

but

fundamentally

I'm

a

teacher

and

people

listening

who

relate

to

that

whether

you're

teaching

your

kids

or

you

have

a

hobby

that

you

teach

something
.

The

lot

of

teachers
,

I'm

sure
,

listening

because

we

we

teach

things

that

we're

not

maybe

aware

of

it
.

Rowena Henningan
17:20

But

one

of

the

beauties

of

being

teaching

is

that

you

learn

about

something

in

another

way

yourself
.

When

you
,

when

you

share

with

someone

and

and
,

for

example
,

with

the

self-care

template

we

were

talking

through

your

possible

improvements

in

your

self-care

as

a

remote

worker
,

alex
,

like

I'm

learning

as

well
,

I'm

reminding

myself

and

it's

one

of

the

reasons

I

love

doing

the

work

on

self-leadership

for

remote

workers

and

for

organizations
,

because

it

reminds

me

for

remote

workers

and

for

organisation
,

because

it

reminds

me
.

It

makes

me
,

when

I

look

at

my

calendar
,

go
,

yeah
,

I

need

to

put

another

break

in

there

or

I'm

going

to

go

for

an

extra

walk
,

and

it's

almost

like

preaching

back

myself
.

So

it's

kind

of

selfish

in

a

way
.

But

I

think

in

general
,

when

we're

knowledge

workers

on

computers

and

that's

the

main

profile

of

everyone

listening
,

I'm

sure
,

to

counteract

the

screen

time
,

to

counteract

the

potential

oversaturation

on

digital

devices

and

screens
,

we

need

that

quality

human

connection
.

Alex Wilson-Campbell
18:21

We

need

to

share

and

we

need

to

to

explain

honestly

to

people

that

you

know

about

what

we

find

helps

us

and

that

we're

kind

of

leading

into

the

the

whole

idea

of

um

wellness
,

and

I'm

still

myself

understanding

what's

best

for

me
,

physically
,

mentally
,

when

it

comes

to

wellness
,

rowing

and

what
.

What

is

your
?

How

do

you

defy

wellness
,

and

you

know

what

kind

of

things

does

it

encompass
,

then
,

because

that's

you

mentioned

part

of

it
.

What

does

it

encompass

for

a

remote

worker
?

Rowena Henningan
18:54

and

so

I'm

personally
,

for

me
,

so

my

understanding

of

wellness

is

being

at

peace

with

my

whole

self
,

with

my
,

the

holistic

me
.

So

it's

not

just

uh
,

I

get

a

little

bit

esoteric

it's

not

just

the

physical

body
,

the

mental
,

the

brain
,

the

intelligence
,

uh
,

you

know
,

it's

also

the

spiritual
,

the

soul
,

the

whole

lot
.

For

me

that's
,

you

know
,

quite

honest

for

you
.

That's

the

way

I

see

my

life
.

So

and

I

think

people

are

struggling

with

that

even

just

we

think

your

intuition
,

and

when

you're

just

not

sure
,

if

something

feels

a

little

bit
,

you

know

I'm

not

too

good

and

I

don't

know

why
,

which

many

of

us

often

feel
,

and

that's

what

I

kind

of

mean

by

that

intuition

or

soul

or

that

part

of

you
.

Rowena Henningan
19:34

And

for

me

it's

been

a

piece
,

in

the

main
,

being

okay

in

all

those

parts
,

right
,

and

when

I

check

in

with

myself

I'm

sort

of

like
,

and

it's

not

going

to

be

perfect
,

but

it's

asking

myself

in

a

little

bit

of

self-talk

how

am

I
?

Most

days

I

try

and

do

it

intentionally
.

How

am

I

physically
?

Oh
,

I've

got

a

bit

of

a

stiff

back
,

so

I'm

going

to

stand

at

my

standing

desk

today
.

How

am

I

mentally
?

I

think

I'm

okay
,

but

actually

I've

got

a

busy

day
,

so

I

must

make

sure

that

I

go

out

for

lunch

or

I

make

sure

I

speak
,

have

a

proper

conversation

with

my

husband

without

my

daughter

around
,

and

I'm

parents

listening
.

Alex Wilson-Campbell
20:15

I

know

what

you

mean

by

that
.

Rowena Henningan
20:15

Yeah
,

and

and

then

just

my

gutter
,

my

spiritual

side
.

How

is

that

does

that

feel
?

Feel

okay
.

And

that

part

for

me

is

to

do

with

my

values

and

to

do

with

me

living

honestly
,

truthfully
,

authentically
,

all

that

stuff

and

that's

important

part
.

And

living

to

my

why

I

chose

remote

work

and

why

I

chose

to

set

up
,

you

know
,

a

company

where

I

could

work

from

anywhere
,

work

that

I

could

work

from

anywhere
.

So

for

me
,

that's

my

big

picture

on

wellness
.

But
,

alex
,

yours

could

be

really

different
,

different
.

Rowena Henningan
20:47

I've

spoken

to

people

where

it's

all

about

their

physical

right

yeah

I've

spoken

to

people

where

academics
,

where

it's

all

about

their

sort

of

intelligence
,

mental
,

okay
.

So

it's

personal
,

it's

very

personal
.

We

can't

have

a

general

idea

of

it
.

What

I'm

more

interested

in

is

asking

people

to

look

at

that

for

themselves

got

you
,

and

is

that

I

mean

the

wellness
?

Alex Wilson-Campbell
21:13

you

mentioned

also

as

well

when

we

were

talking
,

uh
,

previously
,

the

holistic

individual

worker
,

and

that

is

that

part

of

that
.

Then

could

you

describe

what

you

mean

by

the
?

Rowena Henningan
21:24

holistic

is

so

holistic

worker
.

Holistic

is

a

word

that

you

might

hear

used

in

medicine

and

what

it

means

is

that

if

you

go

to

the

gp

and

use

a

sore

throat
,

they'll

ask

you

about

the

sore

throat
,

for

example
.

Right
,

if

you

go

to

a

holistic

practitioner
,

normally

they're

in

the

alternative

space
.

They'll

ask

how

you

are

generally
,

they'll

talk

about

your

mood
,

they'll

ask

questions

about

nutrition
.

They

look

at

the

big
,

the

holistic
,

because

they

they

think

that

that

one

symptom

is

only

one

part

of

the
,

the

solution

Supporting Holistic Remote Work Life

Rowena Henningan
21:54

.

Right
,

and

that

I

mean

that's

where

the

term
,

my

term
,

holistic

work

becomes

and

that's

what

we

bring
,

actually

completely

as

remote

workers
,

normally

in

the

normal

model

where

you're

working

separately

from

that

physical

connection

to

a

company

or

to

colleagues
.

Yes
,

you

might

be

in

a

co-working
,

yes
,

you

might

be

sharing

a

space
,

but

you're

maybe

on

your

own

from

that

perspective
.

Rowena Henningan
22:16

So

how

are

you
?

Holistically
?

Because
,

especially

if

you're

only

working

from

home
,

we

need

to

care

about

work-life

balance
,

we

need

to

care

about

fatigue
,

we

need

to

care

about

screen

time

Because

otherwise
,

because

you're

home

and

your

lives

are

together
,

out
,

fatigue
.

We

need

to

care

about

screen

time

because

otherwise

they

your

whole
,

because

your

home

and

your

life

are

together
,

the

whole

holistic

person

is

going

to

be

affected
,

as

that

worker

in

the

home
.

So

that

that's

what

I

understand

by

and

that's

why

I

ask

I

often
.

I

often

hope

that

people

will

see

the

bigger

picture

now
.

The

other

thing

to

add

to

that

is

what

I've

noticed
,

since

we've

all

gone

fully

emergency

remote
,

is

we

are

all

being

much

more

open

in

these

virtual

worlds
.

We're

sharing

what

we

think
,

we're

sharing

our

home

lives
.

Rowena Henningan
23:02

In

general
,

you're

getting

a

view

into

someone's

kitchen
,

sitting

room
,

bedroom
,

chaos
,

whatever

it

may

be
.

So

that

is

the

full

person

really
,

isn't

it
?

It

is

much
.

It

might

not

be

everything
.

I'm

not

saying

that

we

don't

have

to

have

a

privacy

or

a

private

part
,

but

I

think

through

this

what's

happening

to

us

as

a

world
,

as

a
,

you

know
,

a

global

population

of

workers
.

That's

what's

happened
.

The

holistic

person

has

been

brought

to

work

and

a

lot

of

company

missions

would

say

bring

your

whole

self

to

work
.

And

it's

idealistic

to

a

point
,

but

I

still

think

that

it's

nice

because

it's

human

centered
.

It's

the

full

worker

and

the

full

person

that

comes

to

work
,

and

for

me
,

that's

why

I

use

it

in

in

in

some

of

my

teaching

and

some

of

my

in

a

lot

of

my

work
,

because

I

believe

we

have

to

care

about

the

whole

person
.

Alex Wilson-Campbell
23:52

Yeah
,

I

think

we

do
,

and

you're

right
.

I

mean

lots

of

the

experts
,

ceos

from

remote

businesses

I've

spoken

to
.

They've

all

mentioned

similar

sorts

of

words

to

you

being

human-centred
,

bringing

yourself

your

whole

self

to

work
,

being

truthful

as

well
,

not

truthful

to

the

point

that

you're

bearing

all
.

But

you
,

you

know
,

you

have

to

be

truthful

in

the

sense

that
,

or

at

least

you

know
,

build

that

trust

between

each

other
.

And

how

can

you

do

that
?

That's

by
,

obviously
,

the

way

you

work
,

but

also
,

um
,

letting

them

have

an

understanding
,

for

example
,

of

your

home

life
,

so

that

it

can

be

more
,

you

know
,

adapt

to

how

you

are
.

So
,

yeah
,

I

think

this
,

this
,

the

situation

that

we're

in
,

will

probably
,

actually
,

will

probably

begin

to

separate

the

lenders

who

are
,

you

know
,

human

centered
,

from

those

who

are
,

who

are

not
,

you

know
,

because

you

have

to

have

that

empathy
,

don't

you

as

well
,

to

exactly

understand

different

people's

salarios

and

adapt
.

Rowena Henningan
24:50

Exactly
,

and

it's

exactly

what

I

try

to

do
,

even

through

my

conversation
,

with

sharing

that

personal
,

how

remote

working

as

an

ethos
,

way

of

life

is

so

personal

to

me

because

it

is

Because

of

my

life

experience

with

my

daughter

and

I

had

no

choice

during

those

two

years

but

to

bring

the

real

me

to

the

situation
,

because

that

was

what

I

was

faced

with

and

a

lot

of

people
.

There's

a

lot

more

authenticity
,

people

being

real

coming

through
.

But

I

really

like

that

point

and

I

really

want

to

want

to

highlight

what

you

said
,

because

I've

heard

it

too

from

c-suite
,

I've

heard

it

coming

from

that

that

human

center

that

more

and

I

hope

that's

the

case
,

alex
,

because

leaders

who

can

share

a

bit

more

vulnerably

and

openly
,

it

can

make

all

the

difference

it

really

really

can

in

terms

of

team

dynamics

yeah
,

totally

agree
,

totally

agree
.

Alex Wilson-Campbell
25:52

And

talking

about

dynamics

of

a

team
,

I

think
,

was

it

you

told

me

in

that

conversation

as

well
,

when

it

comes

to

supporting

each

other

as

well
,

it's

so

much

more

if

you're

working

in

a

remote

team

or

if

you

have
,

if

you

have

a

distributed

team

or

work

within

distributed

team
,

you

have

to

have

that

support

of

each

other

anyway
.

You

have

to

understand

each

other
,

work

together

and

what

I've

seen

it

normally

happens

quite

naturally

within
,

again
,

within

remote

teams
,

that

that

support

network

and

building

that

support

network

um

up
,

um
.

But

if

you

don't
,

for

me
,

when
,

again
,

when

I

first

started

out

I

probably

didn't

have

that

network
,

that

I

should

have

had

that

built

up

over

time

and

I

was

again

quite

deliberate

about
,

about

building

it

up
.

So

that
,

honestly

for

me
,

and

what

prompted

that

post

on

linkedin
,

the

post

I

linked
?

I

posted

a

post

on

linkedin

about

burnout

just

the

other

day

and

quite

a

few

people

have

actually

um
,

um

she's

seen

that

post

now
.

Alex Wilson-Campbell
26:55

But

I

became

burnt

out

because
,

and

the

signs

for

me

was
,

you

know
,

I

was

feeling

tired
,

I

was
,

you

know
,

my
,

my

rate

of

work

wasn't

what

it

was
,

I

wasn't

productive
,

as

you

might

say
.

I

was

probably

isolating

myself

deliberately

as

well
.

Those

were

some

of

the

giveaway

signs

for

me
,

rowena
.

I

mean
,

I

know

there

aren't

typical

giveaway

signs
,

but

are

there

any

sort

of

signs

that

you

see

generally

that

are

signs

of

um
,

signs

of

burnout
,

or

that

you're

not

going

as

well

as

you

should

be

going
?

Rowena Henningan
27:25

so

it's

interesting

because

we

can

only

see
.

We

need

to

notice

those

signs

from

a

baseline

or

a

foundation
.

So
,

say
,

alex

is

normally

quite

chatty
,

or

there's

this

this

and

this

that

we

know

about

working

with

alex

in

a

team
,

then

obviously

if

there's

any

change

in

that
,

that

would

be

a

sign

and

a

good

colleague

or

a

good

manager

would

reach

out

and

say
,

oh
,

you

haven't

had

your

video

on

on

calls
,

you

know
,

or

whatever
,

and

sort

of

tweak

that

out

okay
.

So

that

would

be

what

I

would

advise

people

to

look

at

those

little

changes

in

behaviour
,

okay
.

But

also
,

be

brave
,

have

those

honest

conversations

in

your

direct

network

of

a

team
.

Why

not

do

what

you

know
?

So

you've

told

me

honestly

there
,

alex
.

Alex
,

thanks

for

sharing

that
.

Rowena Henningan
28:16

I'm

known

to

keep

an

eye

out

in

the

future
.

It's

good

to

know

that

when

you

experienced

that

before
,

these

are

the

things

that

happened
.

Is

there

anything

else

that

you

think

I

should

know

so

that

I

can

support

you

about
?

If

you're

feeling

a

little

bit

stressed

or

older

working
,

you

share

with

me
,

you

ask

me

back
.

I

mean
,

so

this
,

some

of

this

does

happen
,

naturally
,

but

part

of

the

work

I

do

is

working

with

teams

to

help

them

have

those

conversations

and

practice

through

a

type

of

role

play
.

Because

you've

been

around

since

2009
,

you're

probably

would

know
,

maybe
,

how

to

do

that
,

how

to

share
,

how

to
,

but

other

people

may

not

or

it

may

not

be

something

they're

comfortable

with
.

Rowena Henningan
29:01

So
,

to

summarize

those

two

points

look

for

a

change

in

behavior

and

then

maybe

check

in
,

okay

and

ask

and

then

also
,

why

wait

for

being

reactive
?

Be

proactive
,

kick

off

a

conversation

with

the

people

that

are

in

your

team
.

Is

there

anything

you

know

I

need

to

know
?

Are

you

not

the
?

Hey
,

how

are

you
?

Hey
,

I'm

okay
.

No
,

tell

me
,

are

you

really

it
?

How

could

you

be
?

Okay
,

you're

homeschooling
.

We're

in

a

pandemic

oh

yeah

etc
.

Rowena Henningan
29:31

And

and

just

tell

me

what's

the

three

crap

things

today

you

know

of

whatever
,

and

people

will

answer

you

believe

it

right

and

you'll

start

that

open

dialogue
.

But

if

you

have

that

kind

of

open

conversation

it

can

lead

into

a

good

supportive

colleague

or

a

good

leader

or

whatever

going
.

And

how

can

we

support

each

other
?

What

could

I

do

for

you
?

What

are

the

signs
,

alex
?

If

there

are

those

signs
,

how

can

I

help

you
?

And

just

chat

it

through
?

It's

not

really

obvious
,

but

it

does

have

to

be

intentional

and

hopefully

people

listening

that

will

resonate

with

them

as

a

way

of

approaching

that

conversation

and

you

mentioned

another

um

where

that

I'm

hearing

quite

often

and

reviews

myself

quite

often

is
,

and

that

is

intent
.

Alex Wilson-Campbell
30:14

It's

important

to

have

intent

where

your

self-care

is

concerned
.

And

again

I
,

you

know
,

going

back

to

myself

and

our

initial

conversation
,

I

was

talking

to

you

about

how

my

self-care

is

lacking

at

the

moment
,

or

was

lacking
,

and

I

didn't

really

have

or

stick

to

any

sort

of

plan

or

any

sort

of

activities
.

And

we

started

to

talk

about

having

a

self-care

plan

and

you've

sent

a

self-care

plan
.

In

fact
,

what

I'll

do

is

obviously

I'll

leave

a

link

to

that

plan

in

the

show

notes
.

So

have

a

look

in

the

show

notes
,

because

I

think

it's

really

started

to

help

me

to

to

visualize

how

my

day

is

going

to

be

in

this

scenario

as

it

is

now
,

because

I

had

a

plan

before
.

But

that

plan

is

kind

of

a

bit

different

now

to

what

it

was

before

giving

my

children

a

home

and

I'm

homeschooling

as

well
,

so

that

having

a

plan

is

so

important
,

isn't

it
?

Isn't

it
,

rowena
,

and

you

know

what
?

Maximizing Self-Care for Remote Workers

Rowena Henningan
31:11

yeah
,

tell

us

about

that

well
,

yeah
,

I've

developed
,

or

just

my

framework

for

looking

at

self-care

and

it's

from

my

own

experience

is

having

those

chunks

of

self-care
,

that

30
,

40

minutes

that

you

do

your

Pilates

class

or

yoga

class
,

if

it's

online
,

your

run

your

gym
,

whatever

you

can

manage

and

I

know

we

have

to
.

You

know
,

be

creative
,

maybe

restriction
.

And

often

I

would

ask

people
,

and

they'd

have

it

in

in

mentoring

sessions

and

they'd

have

one

or

two

answers

and

then

I'd

think
,

well
,

what

short

activities

do

you

do
?

And

they're

like

what

do

you

mean
?

Okay
,

or

a

lot

of

parents

would

say

to

me

I

don't

have

time

for

portabellum
,

I

don't

have

any

time

for

self-care
,

and

and

and
.

So

I

would
,

I

would

help

them

to

see

that

we

all

have

a

minute
.

Rowena Henningan
31:57

Most

of

us

are

living

in

the

first

world
.

Rowena Henningan
31:59

We

do

have

a

minute

if

we

want

to

make

it
,

and

we

we

might

need

to

be

creative
,

we

might

need

to

plan

it
,

but

it's

there

and

you

just

need

to

tap

into

it
.

Rowena Henningan
32:08

But

I'm

really

glad

you

used

the

words

visualization
,

because

that's

my

interest

in

psychology

and

the

therapy

is

why
,

when

I

work

through

this

self-care

for

myself

and

with

you
,

when

we

talk

through

these

chunks
,

these

little

activities
,

maybe

some

new

activities

to

explore
.

I

always

try

and

visualize

myself

doing

it

and

I

did

it

with

you

when

we

were

talking

about

the

drumming
,

so

I

hope

we

can

use

that

example
.

Yes
,

so

I

said

to

you
,

if

you

were

going

to

do

your

little

bit

of

drumming
,

you

probably

think
,

well
,

if

I'm

going

to

do

my

drumming

with

my

son
,

I

need

to

have

it

all

set

up

and

get

ready
.

And

I

said
,

well
,

what

about

coming

up

with

like

a

biscuit

tin

or

something

or

box

that

you

could

drum

on
?

And

you

went
,

wow
,

that's
.

And

I

said

exactly
,

that's

a

five

to

ten

minute

fun

way

of

bringing

in

one

little

snapshot

of

drumming

into

the

day

so

it

was

a

great

idea
.

Alex Wilson-Campbell
33:02

It

is

a

great

idea

because

I

think
,

as

I

said

to

you

when

we

spoke

about

it
,

when

I

first

started

playing

the

drums

myself
,

that

was

how

it

all

started
.

It

started

with

me

banging

on

my

lap
,

banging

my

knife

and

fork

on

the

dining

room

table

and

annoying

the

hell

out

of

my

mum
,

so

it

was

such

a

great

idea

it's

almost

a

bad

idea
,

you

know

so

if

we

were

doing

more

sessions
,

I

would

actually

tap

into

that
.

Rowena Henningan
33:29

That

was

a

really

positive

memory

for

you
,

a

real
,

you

know
,

brings

up

your

senses
,

remembering
,

tapping

really

good
,

really

good

you

could

share

that

with

your

son
.

Rowena Henningan
33:35

But

then

you

can

picture

yourself

doing

the

old

box

from

a

christmas

present

or

the

biscuit

tin

and

and

just

maybe

challenging

him

into

let's

have

a

little

go

together
.

And

it's

about

that

frequency

of

of

the

activity

because

that's

because

if

we

try

and

do

the

big

chunk

only

we

might

fail
.

So

if

we've

the

five
,

ten

minutes

I

and

suggestion

or

or

activity

that's

shorter
,

that

we

can

pull

on

when

we

have

a

really

busy

day
,

you

can

say

to

yourself

I

have

a
,

I

have

10

minutes

between

meetings
,

I'm

going

to

go

out

and

do

that
,

tap
,

tap
,

tap
,

etc
.

And

that's

that's

where

the

planning

is

still

really

important
.

Rowena Henningan
34:17

With

self-care
,

I

have

to

say

the

most

success

I've

seen

with

clients

bringing

in

a

good
,

healthy

self-care

is

where

they

have

built

it

into

calendars

and

they

have

looked

to

that

profile

and

extended

it

out
.

But

it's

it's
.

You

know
,

I

want

to

encourage

people

because

every

little

bit

helps

and

sometimes

you're

already

maybe

listening

to

a

piece

of

music

on

a

break

or

perhaps

you're

picking

up

a

magazine

and

reading

a

couple

of

articles
.

So

what

also

helps

us
,

alex
,

is

to

say

that

intention

at

the

start

of

doing

that
.

I

am

taking

a

break

from

work

now

and

I'm

going

to

read

those

three

stories

in

my

favourite

magazine
.

Alex Wilson-Campbell
35:00

Yeah
,

there's

so

much

there

that

I

could

talk

about
,

and

I

think
,

having

somebody

to
,

having

somebody

like

Rowena

to

speak

I'm

so

lucky

that

I've
,

you

know
,

found

Rowena
,

um
,

and

I'm

lucky

as

well

to

have

other

people

within

my

network
.

Alex Wilson-Campbell
35:14

But

that

did

that

didn't

come

about

by

chance
.

That

came

about

by
,

you

know
,

conversations
,

but

all

the

things

that

are

in

your

mind

and

again
,

with

the

conversations

that

you

and

I

had

about

the

drumming
,

that

was

something

that

was

the

back

of

my

mind
,

which
,

through

a

conversation

with

you
,

it

pulled

it

out

to

the

front
.

So

I

was

thinking

to

myself

because

previously

I

was

thinking

to

myself

how

am

I

going

to

teach

my

son

to

play

the

drums

and

how

can

I

build

that

into

sort

of

like

my

routine
?

And

I

was

thinking

about

the

complicated

things

like

the

practice

pad

and

the
,

the

drumsticks

and

the
,

the

drumsticks

and

the

stand

and

setting

it

up

and

all

this

sort

of

thing
.

But

Rowena

was

able

to

just

simplify

it

for

me
.

You

know

it

was

just
.

It

made

things

so

much

easier
,

and

so

it's

important

to

have

the
,

the

people

who

can

help

you

with

it
,

like

Rowena
.

But

also
,

I

think

another

important

aspect

really

is

having

somebody

to

be

accountable

to

for

it
,

so

that

you

can

actually

maintain

it

right

thank

you
.

Rowena Henningan
36:08

Exactly
,

and

all

the

psychology

we

know

about

making

commitments
,

changing

ideas

and

suggestions

into

real

behavior

and

habits
,

exactly

that
,

and

that's

why

it

does

help

to

work

with

someone

and

and

to

link

it

back

to

productivity

and

overall

effectiveness

and

that

whole

holistic

remote

worker
.

I

want

to

highlight

something

we

spoke

about

as

well
.

Alex
,

you

know

I'm

using

a

bit

of

minimum

coaching

here
,

but

you

you

know

that

taking

that

10

minute

break

and

going

away

and

connecting

with

your

hands

on

the

drum

and

listening

to

the

sound

you're

playing

out

and

progressing

along

that

little

beat
,

that

that

will

help

you

be

a

better

remote

worker

when

you

come

back

to

the

machine

yeah

because

and

for

anyone

who

wants
,

anyone

who's

feeling

a

bit

skeptical

just

even

think

of

what

we've

lost

in

commute

time

social

interact

from

being

in

an

office
,

the

thing

like

if

you

could

get

a

little

image

here

of

all

that

commute

time

people

grabbing

you

for

a

coffee
,

you

going

down

to

the

shops
,

you

popping

out

for

your

lunch
.

Rowena Henningan
37:13

Over

here

we're

in

the

home

only

so
.

So

I

think

there's

such

gaps

there

and

that's

why

we

have

to

be
.

That's

the

reason

for

being

more

intentional
.

Movement

has

gone

down

with

homework

only
.

We

know

that
.

I

mean

productivity

has

been

maintained
.

Embracing Breaks to Enhance Productivity

Rowena Henningan
37:32

But

part

of

being

that

holistic

remote

worker

is

also

saying

I

need

a

break
.

It

will

make

me

better
,

if

you

need

to

say

that

to

yourself
.

When

I

come

back
,

I

will

be

more

productive
,

I

will

be

more

alert

and

uh

yeah
,

it's

been

a

pleasure

to

work

through

with

you
,

but

I

have

to

say

that

the

drums

you

gave

me

a

really

gem

of

a

one
,

alex
,

because

drums

are

so

tactile

and

assassin

yeah

it's

a

really

lovely

example

no
,

it's

good

and

it's

like

I

said

it's
.

Alex Wilson-Campbell
37:59

It's

simplified

things

for

me
,

and

it's

been

like

I

said

I'm

very

lucky

to

have

had

you

come

um

into

into

my

world

and
,

at

the

right

moment

in

time

as

well
,

to

kind

of

show

me

that
.

So

that's

part

of

my

part

and

parcel

of

my

routine
,

though
,

but

I

really

want

to

thank

you
.

I

mean
,

I've

got

so

many

more

questions

that

I'd

like

to

ask

you

um
,

but

I

know

we're

coming

towards

the

end

of

time

now
,

so

I

just

wanted

to

thank

you

for

your

time
.