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AI Meets Culture: The Tool Helping Remote Teams Reconnect

Feeling disconnected from your remote colleagues? You’re not alone. In this eye-opening exploration, we dive into Go Profiles, a revolutionary Gen AI platform created by Jorge Zamora that’s transforming how distributed teams reconnect and engage with one another.

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Introducing Go Profiles

Speaker 1
0:00

Welcome

to

Remote

Work

Life
,

the

podcast

spotlighting

the

leaders
,

talent

and

bold

brands

shaping

the

future

of

work
.

Today
,

I'm

looking

at

Go

Profiles
,

a

Gen

AI-powered

platform

created

by

Jorge

Zamora
,

part

of

the

wider

GoLynx

product

suite

that's

aimed

at

helping

distributed

teams

stay

connected

and

engaged
.

From

what

I've

learned
,

jorge

started

GoLynx

back

in

2017
,

originally

as

a

solution

to

a

familiar

problem

how

to

help

employees

find

the

information

they

need

in

increasingly

complex

digital

workplaces
.

The

idea

was

simple

turn

long
,

hard

to

remember

URLs

into

short

internal

links
,

something

you

could

share

in

a

meeting

or

type

into

your

browser

from

memory
.

Something

you

could

share

in

a

meeting

or

type

into

your

browser

from

memory
.

That

initial

idea

gave

the

business

a

foothold
.

Speaker 1
0:52

Golynx

gained

traction

with

a

number

of

growth

stage

tech

companies

as

well

as

larger

enterprises
.

Names

like

ServiceNow
,

asana

and

Moderna

were

their

customers

and
,

over

time
,

that

success

gave

Jorge

and

his

team

the

insights

and

confidence

to

branch

out
.

In

2023
,

they

launched

two

new

products

GoSearch
,

an

AI-powered

enterprise

search

tool
,

and

GoProfiles
,

which

we're

focusing

Evolution from GoLynx to Go Profiles

Speaker 1
1:15

on

today
.

Goprofiles

was

designed

to

address

a

different

kind

of

problem

not

knowledge

access
,

but

something

more

human

disconnection
,

the

kind

that

starts

to

creep

in

when

teams

are

remote

or

hybrid
,

and

the

rituals

of

regular

office

life

are

no

longer

there
.

What's

interesting

about

how

Jorge

approached

this

is

that

he

didn't

frame

it

as

a

directory

tool
.

Go

Profiles

combines

a

number

of

features
,

but

the

core

idea

is

helping

people

rediscover

each

other

inside

their

own

company
,

and

the

way

they're

doing

that

is

by

putting

more

personality

and

context

into

how

people

show

up

in

the

system
.

The

Go

Profiles

platform

pulls

in

achievements
,

team

histories

and

peer

to

peer

recognition
.

It's

an

attempt

to

recreate

some

of

what's

lost

when

teams

work

on

a

remote

basis

the

small

moments

of

visibility

that

can

mean

a

lot
,

especially

when

people

aren't

in

the

same

room
.

They've

even

built

a

kind

of

internal

shout

AI-Powered Employee Recognition

Speaker 1
2:15

out

system

called

Bravos
,

so

employees

can

give

each

other

visible

credit

for

their

work
.

It's

those

kinds

of

small

mechanisms

that

can

help

build

trust

when

working

in

a

distributed

setup
.

Speaker 1
2:27

From

a

product

perspective
,

it's

also

quite

technical
.

The

platform

uses

generative

artificial

intelligence

to

let

users

search

through

data

using

natural

language
.

So

instead

of

digging

through

a

database
,

someone

might

type

who's

the

newest

hire

on

the

design

team
,

or

do

we

have

engineers

based

in

Colorado
?

And

the

system

responds

accordingly
.

It's

not

easy

to

build

something

like

that

and
,

from

what

I've

gathered
,

their

earlier

product
,

gosearch
,

probably

gave

them

a

bit

of

a

head

start

in

that

department
,

but

launching

something

like

this

hasn't

come

without

its

challenges
.

One

of

the

main

hurdles

appears

to

be

around

category

education
,

because

Go

Profiles

doesn't

sit

neatly

within

a

single

SaaS

label
.

It's

part

employee

directory
,

part

recognition

system
,

part

discovery

engine
.

That

means

they've

had

to

spend

time

and

resources

helping

companies

understand

what

the

product

is

and

why

it

matters
,

and

in

a

crowded

HR

tech

space

that's

Integration and Technical Aspects

Speaker 1
3:24

no

small

task
.

On

the

business

model

side
,

it

follows

the

typical

SaaS

pattern

subscription-based
,

likely

with

usage

tiers
,

and
,

while

I

didn't

find

specific

pricing
,

the

original

GoLynx

platform

uses

a

freemium

approach
,

which

could

indicate

they're

keeping

things

flexible

enough

to

attract

teams

of

different

sizes
.

Speaker 1
3:48

What's

also

worth

noting

is

their

attention

to

integration
.

The

product

plugs

into

existing

HR

systems

to

pull

and

sync

employee

data

automatically
.

That

may

sound

straightforward
,

but

in

practice

it's

technically

demanding
,

especially

when

you're

working

across

multiple

platforms

and

data

sets
.

Getting

that

right

is

crucial

if

you

want

the

platform

to

be

trusted

and

adopted

at

scale
,

and
,

as

someone

who's

worked

in

recruitment

and

hiring

for

years
,

I

think

what's

most

telling

is

how

Go

Profiles

reflects

Jorge's

wider

view

of

talent
.

The

platform's

structure

gives

employees

visibility

beyond

just

their

roles
.

It's

about

contributions
,

backgrounds

and

recognition
.

It

signals

that

they

don't

just

see

people

as

resources
.

They

see

them

as

individuals

worth

understanding

and

celebrating
.

Business Strategy and Growth

Speaker 1
4:40

From

what

I

can

tell
,

their

internal

team

ranges

somewhere

between

50

to

200

employees
,

and

they've

made

targeted

hires

to

support

growth

across

the

product

lines
.

For

example
,

they

recruited

a

dedicated

content

marketing

manager
,

which

suggests

they're

investing

in

creating

a

distinct

narrative

around

each

product

in

the

suite
.

In

terms

of

marketing
,

they

seem

to

be

leaning

heavily

into

thought

leadership
,

positioning

Go

profiles

as

a

solution

to

disconnection

and

disengagement

in

remote

teams
.

They've

also

used

video

to

explain

how

the

product

works
,

which

makes

sense

for

something

so

visual
,

and

their

presence

on

Y

Combinator's

platform

gives

them

added

reach

and

credibility

with

potential

customers

and

talent
.

Speaker 1
5:28

One

thing

that

stood

out

to

me

as

a

sign

of

long

term

thinking

is

how

they've

scaled
.

Instead

of

jumping

into

unrelated

markets
,

they've

stayed

focused

on

building

around

a

common

theme

making

internal

knowledge

and

connection

more

accessible
.

Each

product

GoLinks
,

gosearch

and

GoProfiles

targets

a

different

layer

of

that

same

broader

problem
.

That

kind

of

layered

product

strategy

gives

them

more

surface

area

with

customers

and

more

ways

to

create

value
,

and

all

of

this

is

backed

by

significant

funding

at

least

$27

million

in

Series

A

capital
,

from

what

I

found
,

which

likely

gives

them

some

breathing

room

to

continue

to

grow
.

All

in

all
,

jorge

and

his

team

seem

to

be

building

an

ecosystem
,

not

just

a

product
.

That

mindset

of

layering

connected

tools

might

be

something

to

consider

if

you're

thinking

about

how

Episode Closing

Speaker 1
6:26

to

grow

your

own

business
.

That's

it

for

today's

episode
.

Please

consider

subscribing

to

the

show
,

leaving

a

review

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share

it

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their

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.